Description

Be a trusted member of a team who brings Microsoft 365 to life for employees. You’ll partner closely with colleagues across the Product and Change teams to deliver a supportive, approachable, and consistent experience, helping employees work smarter, collaborate better, and feel confident using our tools. You will be the go-to person employees turn to when they need help working better with technology.

• Provide walk-up, virtual, and scheduled “Genius Bar” support for:

• Outlook (email, calendar, search, rules, etc.)

• OneDrive (sync, sharing, storage, recovery)

• SharePoint (team sites, document libraries, permissions)

• Copilot (how to use it productively and responsibly)

• Troubleshoot real-world problems — not just technical errors, but workflow issues and usability challenges

• Translate business needs into practical, workable solutions using M365 tools

Train, coach, and enable

• Teach users how to use tools in ways that fit their role and working style

• Run 1:1 sessions and small group trainings

• Create simple, helpful guides and quick-reference materials

• Help employees become confident, capable users of M365 and Copilot

Adapt to a non-traditional environment

• Work with teams that have custom workflows, tight timelines, and high expectations

• Adjust your approach based on the user, the team, and the business context

• Find creative ways to make M365 tools support how people actually work — not just how the tools were designed

Be a platform champion

• Advocate for Microsoft 365 and Copilot across the organization

• Identify pain points, patterns, and opportunities for improvement

• Partner with Product and Change Management teams to continuously improve the user experience

Skills

M365, Outlook, OneDrive, sharepoint online, CoPilot

Top Skills Details

M365,Outlook,OneDrive,sharepoint online,CoPilot

Additional Skills & Qualifications

This role is for someone who thrives in fast-moving, complex, and non-cookie-cutter environments. It is for someone who is part tech-savvy, part teacher, and part customer-experience expert.

You should have:

• Experience supporting or training users on Microsoft 365 tools

• Comfort with Outlook, OneDrive, SharePoint, Teams, and Copilot (or similar AI tools)

• A strong ability to explain technology in simple, non-technical language

• Calm, patient, and personable with users at all levels

• A passion for helping people succeed

Experience Level

Intermediate Level

This is a Contract position based out of Newport Beach, CA.

The pay range for this position is $70.00 - $80.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Newport Beach,CA.

This position is anticipated to close on Feb 6, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.