Description

The Network Conversion Technicians will participate in a critical project to upgrade all of the networking equipment in all stores across the country by the end of 2026. The right candidate should have experience working in an IT Support role previous (helpdesk and/or desktop support) and have enough working knowledge of IT hardware/software to be able to work over the phone with a user in a store to walk through the necessary steps to remotely convert from the old network to the new network and conduct test orders to validate the conversion was successful. They will be following a very detailed process with documented steps to follow, and the scripts they are running/automation they are deploying will all be prewritten, so attention to detail and strong ability to explain directions to the in-store contact will be most important.

This team will be working Monday-Thursday from 12am-10am, with each person expected to convert 3 stores a night (conversions are estimated to take 3 hours).

Top Skills

Desktop, Troubleshooting, Customer service, helpdesk troubleshooting

Additional Skills & Qualifications

If someone has networking knowledge that would be helpful since they will be walking the in-store contacts through setting up network gear, but they will NOT be configuring the network and any networking issues will be escalated to that team.

This is a Contract position based out of Ann Arbor, MI.

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Ann Arbor,MI.

This position is anticipated to close on Jan 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.