Looking for Technical Support Expertise!

Join our dynamic Producer Service Center team and become the go‑to support expert for our field agents and internal partners! If you love problem‑solving, multitasking, and delivering top‑tier service, this role is for you.

What You’ll Do

• Support agents, brokers, and internal teams with policy, underwriting, billing, licensing & compensation questions
• Troubleshoot basic technical issues in enrollment and internal systems
• Handle 30–40 calls/day (avg. 11 mins) and conduct real-time research
• Deliver friendly, accurate, customer-first service
• Meet KPIs for quality, handle time, ACW & customer satisfaction

What You Bring

• Strong communication & customer service skills
• Ability to stay calm, think fast, and solve problems on the spot
• Basic computer proficiency
• Friendly, professional attitude
• Bonus: Experience in contact centers, supplemental insurance knowledge, or bilingual (Spanish) skills

Qualifications

• High school diploma/GED required (Associate Degree preferred)
• 2+ years contact center experience preferred (but not required)

🔥 If you’re passionate about helping people and ready to grow your career, apply now!

This is a Contract position based out of Chicago, IL.

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Chicago,IL.

This position is anticipated to close on Jan 30, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.