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Applications Specialist
full-timeRound Rock

Summary

Location

Round Rock

Type

full-time

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About this role

SUMMARY
Review customer specifications and requirements to select and price equipment.  Make written and telephone quotations; answer customer inquiries; assist in sales presentations and closing orders; work within company guidelines regarding pricing, delivery, terms and conditions and product offering; develop product knowledge and sales skills.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide direct support to existing customers to identify their needs and help solve their problems or complaints.  Work with Field Sales and internal resources to develop new customers within his/her defined market.
  • Promote team efforts in selling by acting as the internal advocate and liaison for TECO-Westinghouse Field Sales and customers.  Internally coordinate TECO-Westinghouse's Sales approach across all parties in the procurement process:  E/C, OEM, Distributor, and User.  Conduct correspondence and negotiations with customers and TECO-Westinghouse.
  • Use engineering design program to design induction motors to frame sizes and costing.  Work with engineering on complex motor designs and manufacturing engineering on costing of such motors.
  • Prepare the technical document that transmits the customer order to engineering.
  • Maintain negotiation records, cost and price. Negotiate motor inquiries. Obtain and interpret orders.  Gain proficiency in the order entry process.
  • Contribute to monthly reports as required.
  • Provide technical assistance to customers in the selection, application, operation and maintenance of TECO-Westinghouse products and services.
  •  Assist with customer presentations and assemble complete technical/commercial proposal data on time.  Provide marketing literature to customers as needed.
  • Gain product knowledge on all products.
  • Implement sales plans and strategies.
  • Provide feedback on competitive pricing strategy.
  • Be cognizant of antitrust laws and company policies.
  • Become familiar with customers business practices and procedures as they relate to his/her duties.
  • Increase technical competence and develop professionally for Sales Representative responsibilities.
  • Comply with all Company policies, including Company ISO 9001 Standards, Company Affirmative Action Plan and Company Safety procedures.
  • Incorporate the Standards of Excellence as outlined by TECO-Westinghouse (Pride, Desire, Teamwork, Attention to Detail, Follow-through) into daily activities in order to create a Total Quality environment through personal commitment to excellence.
  • Regular attendance is an essential function of this position. 
  • Other functions as required (non-essential functions).

SCOPE, PURPOSE AND FREQUENCY OF CONTACTS:
  • Daily contact with Field Sales Representatives and internal sales team members
  • Daily contact with customers via telephone and written correspondence.
  • Occasional overnight travel for customer visits.
  • Promote TECO-Westinghouse personnel and facility capabilities through coordination of and hosting customer visits to TECO-Westinghouse 's facility.
 
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required..

EDUCATION AND EXPERIENCE
  • Bachelor degree preferred; or 2-4 years related experience and /or training in Industrial Products
  • Computer knowledge required.  Microsoft Office proficiency is a must.

CERTIFICATES, LICENSES, REGISTRATIONS
As required, based on job responsibilities, education and customer specific needs. 

SKILLS AND ABILITIES 
  • Ability to read and interpret documents such as safety rules, standards, operating and maintenance instructions, white papers and procedure manuals.
  • Ability to write reports and correspondence.
  • Ability to communicate effectively with customers and employees of the organization.
  • Ability to apply common sense and to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
  • Drive to learn new skills, acquire knowledge and apply it to practical situations.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.


MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to identify a solution to a problem involving several concrete variables in standardized situations.
SUPERVISION RECEIVED
General supervision will be provided.  Must be a self-starter with the ability to work effectively and take ownership of assigned projects in a fast paced environment. 

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear.  The employee is occasionally required to sit and use hands to finger, handle, or feel.  The employee must occasionally lift and/or move up to 10 pounds. 

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.

MANAGEMENT DISCLAIMER   
TECO-Westinghouse Motor Company's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs.  This position description may not list all duties for this position.  The incumbent in the position may be asked to perform other duties.  This position description is not a contract for employment and either the incumbent or TECO-Westinghouse may terminate employment at any time, for any reason.
 

Other facts

Tech stack
Customer Support,Sales Skills,Technical Assistance,Negotiation,Engineering Design,Product Knowledge,Communication,Problem Solving,Mathematical Skills,Report Writing,Teamwork,Attention to Detail,Time Management,Microsoft Office,Order Entry,ISO 9001 Standards

About TECO Westinghouse

TWMC is a leading manufacturer of electric motors and generators, with a broad selection ranging from ¼ HP to 100,000 HP. The company also manufactures and supplies motor controls and renewal motor parts, and offers engineering services and large motor repairs. Headquartered in Round Rock, Texas, TECO-Westinghouse serves the petrochemical, electric utility, pulp and paper, water, mining, and metals industries in applications that include pumps, fans, compressors, wound rotor generators for conveyors, rolling mills, grinders, and crushers. For employment opportunities email HR at [email protected]

Team size: 201-500 employees
LinkedIn: Visit
Industry: Appliances, Electrical, and Electronics Manufacturing

What you'll do

  • The Applications Specialist will review customer specifications to select and price equipment, provide direct support to existing customers, and assist in sales presentations. They will also work with engineering on complex motor designs and maintain negotiation records.

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Frequently Asked Questions

What does a Applications Specialist do at TECO Westinghouse?

As a Applications Specialist at TECO Westinghouse, you will: the Applications Specialist will review customer specifications to select and price equipment, provide direct support to existing customers, and assist in sales presentations. They will also work with engineering on complex motor designs and maintain negotiation records..

Why join TECO Westinghouse as a Applications Specialist?

TECO Westinghouse is a leading Appliances, Electrical, and Electronics Manufacturing company.

Is the Applications Specialist position at TECO Westinghouse remote?

The Applications Specialist position at TECO Westinghouse is based in Round Rock, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Applications Specialist position at TECO Westinghouse?

You can apply for the Applications Specialist position at TECO Westinghouse directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about TECO Westinghouse on their website.