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Medical Office Assistant
full-time•Colorado Springs•$0k - $0k
About this role
Medical Office Assistant
Pay Range: $18.00-22.00/hour (based on experience) + Bonus Eligible
Hours: 8:00am-5:00pm
Status: Hourly, Full Time
Job Summary
Longevity Care Clinic is seeking a dynamic and organized individual to join our holistic health practice. The ideal candidate is a proactive problem solver who thrives in a fast-paced, multi-faceted environment. Your positive tone, attention to detail, and sense of urgency will ensure smooth daily operations and an exceptional client experience. Candidates passionate about holistic wellness are preferred.
Key Responsibilities:
- Daily Office Setup and Preparation:
- Set up the office environment each day, including adjusting music and preparing client folders.
- Therapy Preparation & Scheduling:
- Prepare for scheduled therapies (e.g., towels, sanitization, customized treatment setups) with attention to specific client needs.
- Support and assist clients in therapies (set up on machines, get them prepared, clean up after.) This does require training and attention to detail to ensure therapies are administered properly.
- Incoming Mail & Outgoing Mail and Packages
- Timely and accurately manage incoming mail and sending of outgoing packages
- Hazardous Material Management:
- Proper handling of biohazardous materials.
- Client Communication & Engagement:
- Answer incoming calls, provide detailed information about therapies and offer upsells.
- Manage the office inbox, ensuring responses within 24 hours.
- Properly task, communicate in clinical software with patients and clinic staff
- Recommend ways to help clients maximize value from their memberships
- Follow up on client care plans and recommend way forward that best align with their needs
- Client Check-In/Check-Out:
- Build rapport with clients during check-in and out, process payments accurately, and handle scheduling for prescription pickups.
- End-of-Day Closing Tasks:
- Complete closing chores including cleaning bathrooms, removing trash, tidying the kitchenette, laundry, plant care, and following the OSHA checklist.
- Review daily tasks for task completion
- Support for Doctor & Patient Logistics:
- Assist with faxing, patient scheduling, uploading labs, transferring documents, and noting specific therapy details in charts.
- Medical Assistance:
- Preferred candidates help administer injections and assist with prescription refills (with doctor approval). Schedule external prescription appointments. Experience or willingness to learn this is a plus.
- Lab & Inventory Management:
- Ordering labs, check daily for results, and pre-read them for urgent attention by the doctor.
- Accurately maintain internal and external supply inventory.
- Administrative & Project Support:
- Assist with various administrative tasks, projects, and audits to support smooth office operations. Assist with wellness retreats with occasional travel.
Desired Experience (not required) :
-Experience or certifications in holistic health disciplines such as CNA, Health Coaching, Yoga, Energy Health, or Nutrition is a plus
-Willingness to learn injections is a plus
TechWise is proud to be an equal opportunity employer committed to working diversity.
What you'll do
- The Medical Office Assistant will manage daily office setup, prepare for therapies, and assist clients during their treatments. Additional responsibilities include handling client communications, managing mail, and supporting doctor logistics.
About TechWise
TechWise is a privately held, Women-Owned, Small Business (WOSB). Established in 1994, TechWise is a Training and Education Consultancy company that delivers solutions focused on human performance improvement. Focused on the Safety, Security, Defense, Emergency, and Crisis domain, we seek customers to partner with for long term solutions that have an impact on readiness, retention, and overall effectiveness of the force. We are known for our ownership of the customer’s goals and commitment to them succeeding. We analyze problems, facilitate the development of desired outcomes and hold ourselves accountable to deliver repeatable processes, implementable plans, and information to assist our customers in gaining the knowledge they need in order to make informed decisions. Long term success is based upon building, managing and directing a solutions oriented team who is also capable of transferring the requisite knowledge to the customer.
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Frequently Asked Questions
What does TechWise pay for a Medical Office Assistant?
TechWise offers a competitive compensation package for the Medical Office Assistant role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Medical Office Assistant do at TechWise?
As a Medical Office Assistant at TechWise, you will: the Medical Office Assistant will manage daily office setup, prepare for therapies, and assist clients during their treatments. Additional responsibilities include handling client communications, managing mail, and supporting doctor logistics..
Is the Medical Office Assistant position at TechWise remote?
The Medical Office Assistant position at TechWise is based in Colorado Springs, Colorado, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Medical Office Assistant position at TechWise?
You can apply for the Medical Office Assistant position at TechWisedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.