TS
Quality Assurance - Scrum Master
full-time•Reston
About this role
Job Title: Quality Assurance / Scrum Master
Location: Reston, VA (Hybrid – 3x/Week)
Salary: DOE + full benefits
Clearance: Active Public Trust (or ability to obtain)
Overview:
TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs.
We’re seeking a highly skilled QA professional who brings a unique blend of deep application expertise, quality assurance leadership, and agile delivery facilitation. In this role, you’ll provide top-tier support to both internal users and cross-functional teams while driving quality and continuous improvement across multiple mission-critical applications.
Job Summary
As a Quality Assurance / Scrum Master / Subject Matter Expert, you will play a central role in ensuring the stability, reliability, and continuous delivery of our software applications. You will act as the primary liaison for QA, operations, and user support matters, expertly manage testing and release processes, and serve as a trusted adviser on system behavior and quality assurance within an agile delivery environment.
Key Responsibilities
Quality Assurance & Testing
- Develop, maintain, and execute detailed manual test plans for functional validation, regression testing, and release validation.
- Maintain, enhance, and run automated test scripts using Selenium to support continuous testing strategies.
- Ensure all defects, enhancements, and suggestions are properly entered, tracked, and managed in JIRA throughout the lifecycle, from identification to closure.
Agile & Scrum Facilitation
- Serve as the Scrum Master for the team, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
- Coach team members on Agile principles and best practices while helping remove team impediments.
- Monitor team performance, identify areas for process improvement, and support continuous delivery goals.
Release & Change Management
- Lead and coordinate release/deployment activities, including preparing and submitting required documentation (e.g., DBCRs, SCRs, ServiceNow tickets) for review and approval.
- Represent the QA/operations team during production deployments to ensure accurate execution and hand-offs.
Application Expertise & Documentation
- Maintain in-depth knowledge of application portfolio, serving as the organization’s go-to subject matter expert.
- Update and maintain Confluence pages related to configuration, testing protocols, and operational guidelines.
- Analyze system behavior and data to support issue resolution, reporting, and decision-making.
User & Operational Support
- Act as the primary point of contact for advanced user support, resolving complex issues or escalating to development teams when necessary.
- Provide expert guidance for users beyond the scope of help desk support and ensure timely resolution of critical cases.
Preferred Qualifications
- Proven experience in quality assurance, manual and automated testing, and test automation tools (especially Selenium).
- Strong Scrum Master or Agile coaching experience with demonstrated success facilitating Agile teams.
- Expertise with JIRA, Confluence, and related SDLC release tools/processes.
- Excellent analytical, communication, and organizational skills.
- Ability to work collaboratively with technical and non-technical stakeholders.
Education
- Bachelor’s degree in information technology, Computer Science, or related field (preferred)
What you'll do
- The role involves ensuring the stability and reliability of software applications while managing testing and release processes. The individual will also facilitate Agile ceremonies and support continuous delivery goals.
About Techsur Solutions LLC
TechSur Solutions (SDB, 8(a), EDWOSB, WOSB): a strategic provider of emerging technology and digital transformation services for federal agencies, specializing in comprehensive solutions across application modernization, data services, and artificial intelligence. TechSur’s main capabilities include Artificial Intelligence, Customer Experience, Digital Services, Low-Code/No-Code Development, Strategic Communications, and Technology Consulting, all applied with approaches centering on Agile Methodologies and DevSecOps.
Recognitions: TechSur Solutions has been recognized twice on the Washington Technology's Fast50 list of fastest-growing small Government Contractor and placed on the Inc. 5000 list for 2 consecutive years. We are proud to be an OrangeSlices 2024 Elev8 GovCon honoree, recognizing government contractors who are “doing it right” in 8 key areas. Additionally, both an Artificial Intelligence solution delivered by TechSur Solutions and a digital modernization solution were honored with a FORUM Disruptive Technology Award, recognizing innovators who are positively transforming how Government fulfills its missions.
Careers: Join a team of technical experts passionate about making a significant impact with software solutions. Beware of recruitment scams; genuine TechSur job offers only come through ADP. We never request financial commitments during the hiring process.
Certifications & Vehicles:
* ISO Certifications: ISO 9001:2015, ISO 27001:2022, ISO 20000-1:2018
* CMMI Levels: CMMI SVC ML3, CMMI DEV ML3
* Federal Contracting Vehicles: GSA MAS, GSA 8(a) STARS III, GSA Oasis+, Navy SeaPort NxG
* UEI (SAM): NAQUNHC61KN9
* CAGE Code: 81J81
Partnerships:
* Joint Ventures: Collaborations with Guidehouse (TechSur-Guidehouse JV) and REI Systems (FusionEdge Solutions)
* Technology Partner Programs: Google Cloud, AWS, Oracle Cloud, Databricks, OutSystems, Salesforce, Snowflake, Datadog
* Professional Associations: AFCEA, GTSC
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Frequently Asked Questions
What does a Quality Assurance - Scrum Master do at Techsur Solutions LLC?
As a Quality Assurance - Scrum Master at Techsur Solutions LLC, you will: the role involves ensuring the stability and reliability of software applications while managing testing and release processes. The individual will also facilitate Agile ceremonies and support continuous delivery goals..
Is the Quality Assurance - Scrum Master position at Techsur Solutions LLC remote?
The Quality Assurance - Scrum Master position at Techsur Solutions LLC is based in Reston, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Quality Assurance - Scrum Master position at Techsur Solutions LLC?
You can apply for the Quality Assurance - Scrum Master position at Techsur Solutions LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.