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PI Account Representative - Remote
full-time•Clinton Township
About this role
Overview
About Us
Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.
Our mission is simple:
- Provide the best outpatient physical, and occupational therapy.
- Make therapy enjoyable for patients.
- Deliver measurable improvements in health and quality of life.
We believe that great therapy starts with great people — and we’re committed to giving our team the tools, time, and support they need to succeed.
Why You’ll Love Working Here
Professional Growth
- $1,500 per year for continuing education or student loan repayment — your choice.
- 40 hours of paid CEU time in addition to PTO.
- A strong Equity & Engagement commitment — every team member’s voice matters.
Competitive Pay & Benefits
- LOW COST medical plan option, plus dental & vision coverage.
- 401(k) match, profit sharing, and generous PTO.
- Competitive salary with monthly bonus opportunities.
Responsibilities
What You'll Do
- Act as contact between patients and/or attorneys and the clinics.
- Handle customer intakes, explain available options, and process requests.
- Schedule and confirm appointments.
- Perform a variety of administrative and support duties.
- Review and verify accuracy of supporting documentation as necessary.
- Communicate with patients, attorneys, and doctors in a timely manner.
- Maintaining files in an appropriate manner to assure accessibility.
- Respond to requests in a timely fashion.
- Troubleshoot to resolve any concerns.
- Communicate with the legal team any follow-up on outstanding issues.
- Observe confidentiality with clients and clinics.
- Any other duties as assigned
- Must be committed to Team’s initiative of making DEI a priority - bringing a sense of belonging and empowerment within a diverse workforce
Qualifications
- High school graduate or equivalent
- Experience in health care or personal injury is an advantag
- Experience in MS Word and Excel
- Strong attention to detail required
- Excellent demonstrated customer service required
- Must reside in one of the five states where we are located: Michigan, Indiana Illinois, Wisconsin, Georgia
What you'll do
- The PI Account Representative acts as a contact between patients and/or attorneys and the clinics, handling customer intakes and scheduling appointments. They also perform administrative duties and ensure timely communication with all parties involved.
About Team Rehabilitation Services, LLC
Team Rehab is a network of THERAPIST OWNED/THERAPIST RUN outpatient physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin and Georgia.
Our mission is to be the best source of outpatient physical therapy by having clinics with the highest levels of patient satisfaction and the best measurable outcomes. It’s what we do and it’s that simple.
Team Rehab follows a simple concept that works. Happy Patients and Happy Employees. That’s it. Because of this, we have some of the best incentives in the industry – exceptional benefits, training, and mentorship.
Team Rehab believes that employing the best people will provide the best therapy and service to our patients. Because of this, Team Rehab offers:
Competitive Pay
Benefits for Both Full and Part Time Employees!
Monthly Bonuses
401(k) Match
Excellent Educational Incentives!
Generous PTO
Profit Sharing
Ready to join Team Rehabilitation Services, LLC?
Take the next step in your career journey
Frequently Asked Questions
What does a PI Account Representative - Remote do at Team Rehabilitation Services, LLC?
As a PI Account Representative - Remote at Team Rehabilitation Services, LLC, you will: the PI Account Representative acts as a contact between patients and/or attorneys and the clinics, handling customer intakes and scheduling appointments. They also perform administrative duties and ensure timely communication with all parties involved..
Is the PI Account Representative - Remote position at Team Rehabilitation Services, LLC remote?
The PI Account Representative - Remote position at Team Rehabilitation Services, LLC is based in Clinton Township, Michigan, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the PI Account Representative - Remote position at Team Rehabilitation Services, LLC?
You can apply for the PI Account Representative - Remote position at Team Rehabilitation Services, LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.