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Central Patient Administrative Coordinator - Remote
full-time•Clinton Township
About this role
Overview
About Us
Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.
Our mission is simple:
- Provide the best outpatient physical, and occupational therapy.
- Make therapy enjoyable for patients.
- Deliver measurable improvements in health and quality of life.
We believe that great therapy starts with great people — and we’re committed to giving our team the tools, time, and support they need to succeed.
Why You’ll Love Working Here
Professional Growth
- $1,500 per year for continuing education or student loan repayment — your choice.
- 40 hours of paid CEU time in addition to PTO.
- A strong Equity & Engagement commitment — every team member’s voice matters.
Competitive Pay & Benefits
- LOW COST medical plan option, plus dental & vision coverage.
- 401(k) match, profit sharing, and generous PTO.
- Competitive salary with monthly bonus opportunities.
Responsibilities
Team Rehabilitation is seeking a dynamic individual to be that important first point of contact within our clinic.
Responsibilities:
- Greet patients in a friendly, outgoing manner; ideal candidate would be empathetic to patient conditions and do whatever is needed to help, accommodate and support the patient’s success in therapy
- Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient’s care - including any necessary follow-ups
- Maintain complex schedules while ensuring that all patients are scheduled the appropriate amount of visits which may include working with other staff members to accommodate patient needs
- Verify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations needed
- Accurate data entry into electronic medical and billing record system, including billing changes and follow-up
- Collect Co-pays in an accurate, timely and professional manner
- Input data collected from in-house research; information provided will assist in determining clinic performance
- Assist in clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipment
- Able to multitask in a fast paced, demanding environment while staying on top of daily reports and tasks
Must be committed to Team’s initiative of making DEI a priority - bringing a sense of belonging and empowerment within a diverse workforce
Other Tasks:
Support multiple clinics
All other duties as assigned by their Supervisor
Qualifications
- High school graduate or equivalent
- Experience in a patient centered health care position is an advantage, but is not necessary
- Experience in other positions requiring customer contact and service is also useful
- Excellent written and verbal communication skills required
- Must possess solid basic computer skills
- Spanish speaking a plus!
- Will only consider candidates that live in states with Team Rehab clinics - Michigan, Illinois, Indiana, Wisconsin, and Georgia
What you'll do
- The Central Patient Administrative Coordinator serves as the first point of contact for patients, ensuring effective communication and support throughout their therapy journey. Responsibilities include greeting patients, managing schedules, verifying insurance benefits, and maintaining accurate data entry.
About Team Rehabilitation Services, LLC
Team Rehab is a network of THERAPIST OWNED/THERAPIST RUN outpatient physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin and Georgia.
Our mission is to be the best source of outpatient physical therapy by having clinics with the highest levels of patient satisfaction and the best measurable outcomes. It’s what we do and it’s that simple.
Team Rehab follows a simple concept that works. Happy Patients and Happy Employees. That’s it. Because of this, we have some of the best incentives in the industry – exceptional benefits, training, and mentorship.
Team Rehab believes that employing the best people will provide the best therapy and service to our patients. Because of this, Team Rehab offers:
Competitive Pay
Benefits for Both Full and Part Time Employees!
Monthly Bonuses
401(k) Match
Excellent Educational Incentives!
Generous PTO
Profit Sharing
Ready to join Team Rehabilitation Services, LLC?
Take the next step in your career journey
Frequently Asked Questions
What does a Central Patient Administrative Coordinator - Remote do at Team Rehabilitation Services, LLC?
As a Central Patient Administrative Coordinator - Remote at Team Rehabilitation Services, LLC, you will: the Central Patient Administrative Coordinator serves as the first point of contact for patients, ensuring effective communication and support throughout their therapy journey. Responsibilities include greeting patients, managing schedules, verifying insurance benefits, and maintaining accurate data entry..
Is the Central Patient Administrative Coordinator - Remote position at Team Rehabilitation Services, LLC remote?
The Central Patient Administrative Coordinator - Remote position at Team Rehabilitation Services, LLC is based in Clinton Township, Michigan, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Central Patient Administrative Coordinator - Remote position at Team Rehabilitation Services, LLC?
You can apply for the Central Patient Administrative Coordinator - Remote position at Team Rehabilitation Services, LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.