About this role
Retail Store Manager
Metro by T-Mobile Authorized Retailer - JM Wireless LLC
Join the Innovation Movement!
At JM Wireless, a Metro by T-Mobile Authorized Retailer, we're not just changing the game – we're rewriting the rules. As a Retail Store Manager (RSM), you’ll lead a dynamic team in delivering exceptional customer service experiences and driving store success. Unlock unlimited commission potential as you dive into a career. Every day will bring new challenges and opportunities to make a difference. Be YOU, and let's shape the future together!
Job Overview
As a Retail Store Manager, you'll lead by example, empower your team, and ensure our customers receive outstanding service. Collaborate with industry leaders and senior management to learn and develop an entrepreneurial mindset. Apply your training to drive business success as if it were your own. From overseeing operations to fostering a vibrant store culture, you'll play a crucial role in our mission to innovate and excel in retail.
Job Responsibilities:
- Lead and inspire your team to deliver outstanding customer service and achieve sales goals.
- Accountable for overseeing all retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
- Drive sales initiatives and implement new ways to enhance store performance.
- Ensure store cleanliness, organization, and adherence to company standards.
- Support team growth through coaching, training, and performance management.
- Stay informed on industry trends and product knowledge to guide your team effectively.
- Make staffing adjustments as needed to meet the needs of the business.
- Take ownership of profit and loss management for the store while safeguarding company assets.
- Creating and maintaining a schedule at/or under labor budget.
- Overseeing store inventory management through daily and monthly stock audit.
- Stay ahead of the curve by partnering with our Sales, Operations, Finance, HR and Training teams.
What You'll Get:
- Competitive compensation with unlimited commission potential
- Paid Training
- Medical, dental, and vision benefits offered
- Phone service discount
- Opportunities for career growth and professional development
What You Need:
- High School Diploma/GED required
- Bachelor's degree (Preferred)
- 2-4 years of management experience in retail sales
- 2-4 years in sales and sales management experience
- Passion for customer satisfaction and delivering outstanding experiences
- Team player mentality with a drive to succeed in a fast-paced sales environment
- Must be able to move and/or lift up to 25 pounds.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
Licenses and Certifications:
• At least 18 years of age
• Legally authorized to work in the United States
Ready to make an impact? Join us and be part of something extraordinary at JM Wireless!
Other facts
About TCC Wireless LLC
TCC Wireless is one of largest T-Mobile premium retail partners in the nation. We are a collection of devoted retail wireless professionals & fans with a passion for the business! We are always seeking enthusiastic and fun people to join our growing family in this exciting industry!
We Value People! We know that our devoted employees and loyal customers are everything! We care about our employees and we care about our customers! We know the success of our organization is owed to our outstanding employees and the trust of our customers. The foundation of our core is our continued commitment to both.
We believe in helping our employees achieve their BEST so that they can deliver EXCEPTIONAL service to our customers
What you'll do
- The Retail Store Manager will lead a team to deliver exceptional customer service and drive sales success. Responsibilities include overseeing operations, fostering store culture, and managing profit and loss.
Ready to join TCC Wireless LLC?
Take the next step in your career journey