About this role
Description
Join the team at Ramen Tatsu-Ya Slaughter!
Perks Include:
- Flexible Scheduling
- Paid On-the-Job Training
- Advancement Opportunities (promotions from within)
- Free Meals During Shifts
- Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
- Discounts offered at all Tatsu-Ya locations
- Family Meal
Benefits:
- Sick Time Off for full-time employees (5 days)
- Medical, Dental, and Vision Insurance (based on hours worked)
What is the job? As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.
What You’ll Do:
- Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
- Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
- Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
- Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
- Maintain an organized and clearly labeled to-go staging area and pickup shelf
- Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
- Assist with opening and closing duties, including tablet setup, station organization, and cleaning
- Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
- Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality
Requirements:
- Must be 18+ years old
- Valid Food Handlers certification (TABC only if required by location)
- Ability to work in a fast-paced environment and lift 25–50 lbs
- Ability to stand for prolonged periods and move efficiently throughout the restaurant
Ready to be part of the team behind every perfectly packed bowl? Apply now to join Ramen Tatsu-Ya on Slaughter as a To-Go Specialist and help us deliver great ramen—every order, every time.
Other facts
About TATSU-YA
In fall 2012, Chef/Owner Tatsu Aikawa started Ramen Tatsu-Ya with Chef Takuya Matsumoto and younger brother Shion Aikawa. After spending some time at the Michelin-starred kaiseki/sushi bar Urasawa in Los Angeles, Tatsu decided to return to Austin in the pursuit of introducing authentic Japanese ramen to Texas. With the help of friends and family, Ramen Tatsu-Ya became a reality and soon after opening, the shop quickly became a local sensation boasting national accolades, including Bon Appétit’s “Top 50 Best Restaurants.”
The Tatsu-Ya Family currently has three Ramen Tatsu-Ya locations in Austin and one in Houston, as well as a new bar concept, Domo Alley-Gato Tatsu-Ya, which opened in Austin in 2018. We also opened Kemuri Tatsu-Ya in early 2017, a Texas izakaya that has received national recognition from The James Beard Foundation as well as the honor of being named one of the Top 10 Best New Restaurants in the U.S. by Food & Wine, Bon Appétit, GQ, and more.
For more information, including all open BOH/FOH positions, please visit www.ramen-tatsuya.com, www.kemuri-tatsuya.com and www.domo-tatsuya.com/.
What you'll do
- As a To-Go Specialist, you will ensure every order is accurate, organized, and packed to Tatsu-Ya standards. You will greet guests, verify order details, and perform final quality checks on every order.
Ready to join TATSU-YA?
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