About this role
To drive microfinance business sales and achieving business deliverables.
• Ensuring onboarding of quality customers to maintain highest portfolio quality
• Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies.
• Conducting CGT (Compulsory Group Training) amongst members.
• Enabling business growth across assigned territories for deeper market penetration and reach.
• To ensure achievement of disbursement targets and achieving desired productivity numbers.
• Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers
• Maintaining expected collection efficiency and ensuring minimum delinquency.
• Continuous follow up of overdue customers, if any to ensure their repayment.
• Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers.
• Achieving highest First Time Right (FTR)
• Constantly engaging in learning and development programs to upskill.
• Adherence to product, process and policies of the company."
Qualification : Graduate in any discipline
Other facts
About Tata Capital
Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Core Investment Company and offers through itself and its subsidiaries fund and fee-based financial services to its customers, under the Tata Capital brand.
As a trusted and customer-centric, one-stop financial services provider, Tata Capital caters to the diverse needs of retail, corporate and institutional customers, across various areas of business namely the Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans and distribution and marketing of Tata Cards. Tata Capital has over 500+ branches spanning all critical markets in India.
What you'll do
- The Loan Officer is responsible for driving microfinance business sales and ensuring the onboarding of quality customers. They will also conduct training, manage collections, and maintain customer satisfaction.
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