About this role
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
¿Qué hace un Supervisor? Piensa en ti mismo como alguien que proporcionará mentoría, orientación y desarrollo profesional a los miembros de tu equipo, por lo que no todo el mundo puede optar a este puesto. Nos aseguramos de contar con los mejores, al fin y al cabo, somos una empresa increíblemente buena, por lo que nos aseguramos de que nuestros empleados sean de primera categoría. Así que vamos, ahora necesitamos toda tu concentración porque es hora de imaginar cómo es ser jefe de equipo.
Como Supervisor, proporcionarás orientación, asesoramiento y desarrollo profesional a los miembros de tu equipo. Implementarás canales de escalamiento mediante procedimientos acordados mutuamente. Dirigirás un equipo de alto rendimiento a través de una emocionante transición para desarrollar capacidades de resolución de problemas, pensamiento crítico, analíticas y técnicas que permitirán al departamento desarrollar soluciones más profundas y escalables. Establecerás los objetivos del equipo y trabajarás con tus subordinados directos en estrategias para ejecutarlos, medir el progreso y compartir los resultados. También identificarás ideas prácticas, sugerirás recomendaciones e influirás en la estrategia del equipo a través de una comunicación eficaz.
Asi que ¿Tienes lo que se necesita para ser un Supervisor?
Requerimientos:
- 1 año de experiencia previa relevante en gestión de personal en el sector de BPO o centros de llamadas.
- Capacidad de pensamiento estratégico con sólidas habilidades analíticas y creativas para la resolución de problemas.
- Experiencia en ofrecer críticas constructivas y aplicar planes de acción correctivos.
- Alto nivel de comprensión de las normas de confidencialidad de los clientes y pasión por el desarrollo de los compañeros de equipo.
Esta solicitud se utilizará para un puesto presencial en nuestras nuevo Site de Barranquilla, Colombia.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Other facts
About TaskUs
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
What you'll do
- As a Supervisor, you will provide guidance, advice, and professional development to your team members. You will lead a high-performance team through transitions to develop problem-solving capabilities and establish team objectives.
Ready to join TaskUs?
Take the next step in your career journey