We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

Position Overview:

The purpose of Footwear Fitting Model (Women size of US 6B) is to provide feedback of the fit, comfort, style, and quality of the footwear. The feedback is used for Footwear Technicians, Designers and Developers and Service Providers to improve the product and ensure customer satisfaction. The Footwear Fitting Model may also participate in photos shoots, wear testing and other activities related to the footwear fitting and usage.

Report to: Director, Technical Footwear

Working Location: Hai Phong city

Key Responsibilities:

• Collaborate with Footwear Technicians, Product Developers and Designers to evaluate fit, comfort, and performance of footwear during prototypes, sales samples, approval samples, grading tests and production stages.
• Partner to Footwear Technicians for new last e new construction development, assessment, and correction.
• Provide honest and constructive feedback on the fit, comfort, style, and quality of the footwear product.
• Identify and provide any issues or defects with the footwear fit.
• Follows instructions on how to fit and wear the footwear.
• Maintain a professional and cooperative attitude during fitting sessions.
• Maintain foot care.
• Update and maintain detailed fitting approval records.
• Be reliable, punctual, professional, and courteous with workmates, customers, and suppliers.

Requirements:

• Must have a foot shape that is representative of average customer. The candidate is required to send her foot measurement and photograps to support the selecting purpose.
• Standard shoe size that matches the footwear company and designer’s target market: US 6B. 
  • Length: 230 mm
  • Width: 79–82 mm
  • Ball girth: 218 mm
• Be able to stand and walk for long periods of time.
• Good sense of style and fashion.
• Good eye, detail-oriented with a passion for quality and craftsmanship.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Willingness to try on different types of footwear and provide feedback: dress, casual, high heels, flats, ballets, pumps, sandals, booties, boots, sneakers, jellies, flip flop, vulcanized, injected, etc.
• Drives for results; understands needs of the business and executes with excellence.
• Motivated, energized.
• Adaptable to the changing needs of the business.
• Excellent organizational and record-keeping skills with attention to detail.
• Passion and enthusiasm for footwear products.
• Flexible schedule and availability for fitting sessions.
• Adaptable to different types of footwear and working environments.
• Available to travel to Service Providers (suppliers)
• Can well-communicate in English, both written and spoken.
• Microsoft Office: Word, Excel, PowerPoint
• Prior experience as a Footwear Fitting Model or similar role is a plus.
• Experience working in a global or multi-cultural environment is a plus.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/