Chat Operator – AI Conversation & Language Training Project
full-time•Kyiv
About this role
Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.
The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.
Tango live stream was founded in 2018 and is powered by 500+ global employees operating in a culture of growth, learning, and success!
The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.
The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).
Do you want to join the party?
Responsibilities
We are hiring Chat Operators for a unique and innovative project on Tango focused on advancing AI-driven chat systems. This role plays a key part in training, improving, and evaluating conversational AI models by engaging in real-time text-based interactions. The project is designed to explore language patterns, communication behavior, engagement dynamics, and conversational quality in live chat environments.
Chat Operators will interact with users through private messages and live chats, helping shape smarter, more natural, and more engaging AI chat experiences.
Key Responsibilities
- Manage text-based private messages and live chat conversations as part of an AI training and conversation research project
- Engage users in natural, personalized, and context-aware conversations
- Accurately represent assigned personas and communication styles to support AI model learning
- Maintain engaging, friendly, and occasionally humorous interactions
- Follow provided conversation frameworks, scripts, and brand guidelines, while sounding human and authentic
- Identify conversational patterns, user intent, and engagement signals that contribute to AI model improvement
- Support the testing and refinement of AI-driven chat flows and response strategies
- Handle multiple simultaneous conversations efficiently and professionally
- Identify and nurture high-value or highly engaged users
- Promote content using structured sales sequences and situational judgment (where applicable)
Requirements
- Strong written English with excellent grammar and clarity
- 1–2 years of experience in live chat, online customer engagement, community moderation, or digital sales
- Confident, talkative, and engaging writing style with the ability to adapt tone and personality
- Fast and accurate typing skills with strong multitasking ability
- Understanding of user engagement, conversation flow, and conversion principles
- Ability to follow personas, scripts, and AI training guidelines while remaining flexible and natural
- High level of discretion, reliability, and professionalism
- Interest in AI, conversational systems, language analysis, or digital communication trends is a strong plus
#LI-NK1
What you'll do
- Chat Operators will manage text-based private messages and live chat conversations to train and improve AI-driven chat systems. They will engage users in natural conversations and identify patterns that contribute to AI model improvement.
About Tango
Tango is a social live-streaming app with over 400 million downloads worldwide.
The home for creators around the world, Tango helps people unlock people’s creativity and push the live-streaming experience to the limit.
With an all-in-one platform and digital economy, we are the premier destination for meeting new people, exploring live-streaming content, and discovering new creators & entertainment in real-time.
Tango has global offices in Kyiv, Limassol, Warsaw, Dubai and Tel Aviv.
Ready to join Tango?
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Frequently Asked Questions
What does a Chat Operator – AI Conversation & Language Training Project do at Tango?
As a Chat Operator – AI Conversation & Language Training Project at Tango, you will: chat Operators will manage text-based private messages and live chat conversations to train and improve AI-driven chat systems. They will engage users in natural conversations and identify patterns that contribute to AI model improvement..
Is the Chat Operator – AI Conversation & Language Training Project position at Tango remote?
The Chat Operator – AI Conversation & Language Training Project position at Tango is based in Kyiv, Ukraine. Contact the company through Clera for specific work arrangement details.
How do I apply for the Chat Operator – AI Conversation & Language Training Project position at Tango?
You can apply for the Chat Operator – AI Conversation & Language Training Project position at Tangodirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.