About this role
The Manager of Nursing Services is responsible for overseeing and coordinating the nursing department within a healthcare facility. They provide leadership and direction to nursing staff, ensure adherence to policies and procedures, manage budgets and resources, and collaborate with other healthcare professionals to deliver high-quality patient care. Additionally, they may be involved in recruitment, training, and performance evaluation of nursing staff, as well as strategic planning and quality improvement initiatives.
- Assisting the Nurse Manager in overseeing daily operations of nursing unit or department
- Providing guidance and support to nursing staff, including mentoring and coaching
- Ensuring adherence to hospital policies, procedures, and standards of care
- Participating in the recruitment, hiring, and onboarding of nursing staff
- Assisting with staff scheduling and ensuring adequate coverage
- Nurse Leader rounding on both patients and team members
- Collaborating with interdisciplinary teams to coordinate patient care
- Monitoring patient outcomes and participating in quality improvement initiatives
- Serving as a resource for nursing staff regarding clinical questions and concerns
- Handling patient and family complaints or issues, and resolving conflicts as needed
- Assisting with staff education and training programs
- Participating in meetings, committees and other hospital initiatives as required
- Keeping informed of current trends, research, and best practices in nursing management and healthcare deliver
- Risk Management reporting
Education:
- Bachelor's Degree Nursing
Experience:
- 2 years of experience as an RN
- Clinical Expertise - Strong clinical skills and knowledge of nursing practices, procedures, and standards of care
- Leadership - Ability to lead and motivate a team of nursing staff, fostering positive and collaborative work environment
- Communication - Excellent communication skills to effectively interact with staff, patients, families, and other healthcare professionals
- Problem- Solving - Strong problem-solving abilities to address complex issues and make informed decisions quickly
- Critical Thinking - Ability to think critically and analytically to assess situations, prioritize tasks, and develop effective solutions
- Teamwork - Capacity to work collaboratively
- Organization - Manage multiple priorities, delegate tasks, and maintain efficient workflow
- Conflict Resolution - Ability to resolve issues among team members or between staff and patients/families
- Adaptability - Flexibility to adapt to changing situations and environments in a dynamic healthcare setting
- Attention to detail - Thoroughness and attention detail in assessing patient needs, documenting information and ensuring accuracy in nursing care
- Ethical Practice - Commitment to ethical nursing practice, patient advocacy
- Continuous Learning - Willingness to stay updated on advances in nursing practice, technology, and health policies through ongoing education and professional management
- Resource Management - Ability to effectively manage resources, including staffing, equipment, and supplies, to optimize patient care delivery
- Emotional Intelligence - Empathy, compassion, and emotional resilience to provide support to patients, families, and staff during challenging situations
- Regulatory Compliance - Knowledge of regulatory requirements, accreditation standards, and legal considerations relevant to nursing practice in an academic hospital setting
- Productivity and Financial Management - Ability to assist in budget and/or other financial/statistical parameters for unit/program operations
License:
- Registered Nurse issued by Florida
Other facts
About Tampa General Hospital
Tampa General is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with over 15,000 team members, is one of the region’s largest employers.
Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties. Additionally, Tampa General was ranked as “high performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 12 procedures and conditions.
TGH partners with the USF Health Morsani College of Medicine to pioneer breakthrough treatments, conduct game-changing clinical research and train the next generation of health care professionals. TGH is the region's only academic health system, having been affiliated with the USF Health Morsani College of Medicine since the school was created in the early 1970s.
TGH is the area’s only Level I trauma center and one of two ABA-verified Adult & Pediatric burn centers in Florida. With five medical helicopters, we are able to transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to the leading organ transplant center in the country, having performed more than 14,000 adult solid organ transplants, including the state’s first successful heart transplant in 1985. Tampa General Hospital is committed to serving all residents of West Central Florida. We provide comprehensive health services, ranging from wellness and primary care to the most complex specialty care and post-acute services.
What you'll do
- The Nursing Services Manager oversees and coordinates the nursing department, providing leadership and ensuring adherence to policies. They also manage budgets, collaborate with healthcare professionals, and participate in recruitment and training.
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