TA
Multi-Family - Energy Advisor I
full-time•Winston-Salem, Burlington, High Point, Greensboro
About this role
Franklin Energy, AM Conservation, AESC, and EVA Green Power together are shaping the future of clean energy. For more than 30 years, we’ve partnered with utilities, businesses, and communities to design and deliver solutions that cut carbon, strengthen the grid, and create a more equitable energy future. With 1,300+ experts nationwide, we bring the scale, innovation, and passion needed to make lasting change.
Our enterprise delivers impact across the full energy journey. Through strategic consulting, we guide partners with insights and strategies to navigate an evolving energy landscape. With program delivery, we turn plans into results, managing efficiency, electrification, and flexible load programs that connect directly with customers. Our product solutions bring innovation to life, sourcing and delivering millions of energy- and water-saving products each year. And with design/build services, we create clean energy infrastructure—from audits and engineering to solar, storage, and EV charging installations.
Together, Franklin Energy, AM Conservation, AESC, and EVA Green Power form an integrated, end-to-end provider committed to measurable results and stronger communities. At the core of our enterprise is our people. We are building a culture of inclusion, belonging, and innovation—where every voice matters and every employee has the opportunity to drive change. United, we are accelerating the transition to a cleaner, more resilient world.
We believe the organization’s most “precious resources” are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.
Position Summary
This position is primarily responsible for providing our services directly to homeowners, landlords, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems. You will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Direct installation of energy saving products as directed by program management
- Adhering to the safety requirements of the organization and the utility client
- Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
- Understand and implement the company’s Sales Process, including but not limited to:
- Make outbound calls to existing customers to meet assigned energy saving targets
- Initiate new business with new customers through business-to-business efforts
- Manage field time effectively with customer, Trade Ally and program stakeholder visits
- Develop and deliver presentations to create awareness about the program
- Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
- Work with utility customers to provide energy efficiency and the business activities of its customers
- Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
- Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
- Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
- Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
- Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
- Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
- Assist Program Manager in the training of new team members
- Lead presentations promoting energy efficiency programs for targeted groups
- Assist customers through the rebate application process
- All other duties as assigned
Position Requirements
Education and Experience
- Bachelor’s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.
- 1 – 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
- Previous energy efficiency and/or energy modeling experience- Preferred
- Previous customer service, sales, or marketing experience
Required Skills, Knowledge and Abilities
- Must be self-motivated, organized and have ability to prioritize workload
- Must be flexible to handle a wide variety and work at a fast pace
- Ability to adapt to changing environment in the program when required
- Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
- Strong data entry skills in entering information in tracking systems/databases
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees
- Ability to analyze and interpret data and solve practical problems
- Knowledge of mathematical concepts such as fractions, percentages and ratios
- Committed to diversity and inclusion
- Reliable transportation
Licenses & Certifications
- Valid driver’s license
Travel Requirements
- Willingness to travel less than 50%
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
An Equal Opportunity Employer
What you'll do
- The Energy Advisor I is responsible for providing services directly to homeowners and utility customers, promoting energy efficiency programs, and coordinating installations of energy-saving products. This role involves both fieldwork and office tasks, including customer interactions and data management.
About Talent Acquisition
Franklin Energy delivers end-to-end sustainability solutions through a portfolio of intelligent products and services that lower energy costs, reduce carbon and waste, and grow stronger communities and local economies. Franklin Energy is committed to achieving net-zero carbon emissions by 2025, protecting our communities and planet while building a brighter, more sustainable future.
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Frequently Asked Questions
What does a Multi-Family - Energy Advisor I do at Talent Acquisition?
As a Multi-Family - Energy Advisor I at Talent Acquisition, you will: the Energy Advisor I is responsible for providing services directly to homeowners and utility customers, promoting energy efficiency programs, and coordinating installations of energy-saving products. This role involves both fieldwork and office tasks, including customer interactions and data management..
Is the Multi-Family - Energy Advisor I position at Talent Acquisition remote?
The Multi-Family - Energy Advisor I position at Talent Acquisition is based in Winston-Salem, North Carolina, United States and Burlington, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Multi-Family - Energy Advisor I position at Talent Acquisition?
You can apply for the Multi-Family - Energy Advisor I position at Talent Acquisitiondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.