About this role
Company Description
Talan is an international consulting and technology expertise group supporting Corporate and Investment Banking (CIB) and Financial Services clients through large-scale transformation programs driven by data, technology, and innovation.
In North America, Talan works with some of the largest U.S., French, and Japanese banks, delivering high-value expertise across front-office, risk, finance, regulatory, and technology domains.
With over 20 years of experience, a presence across five continents and 21 countries, and Great Place to Work® certification, the Group is on track to reach 8,000 employees worldwide, including 600 in North America.
Job Description
Location: NYC (Hybrid – 3 days onsite/week)
Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).
Our client, a leading international bank, is seeking an Application Production Support Analyst.
The team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.
The ideal candidate will have a relevant experience in a similar role, the majority of which should have been gained within Front Office Trading.
Role and responsibilities
- Deliver day-to-day support for ION trading systems, ensuring platform stability.
- Troubleshoot and resolve production issues affecting trading operations.
- Work closely with various teams to support seamless integration across systems.
- Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams
- Ensure that all application support logs are fit for purpose
#LI-ASD
Qualifications
- Bachelor degree in Computer science, Engineering, Finance or Quantitative finance
- 3+ years haveof relevant experience in a similar role: providing support as part of a team, and have practical understanding of the criticality of trading applications.
- Good Knowledge of fixed income products, Python (scripting), SQL
- ION Trading system knowledge is a plus
- High motivation to learn a huge and complex environment
Company’s Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:
- 💵The salary range for this role is US$100,000 - US$140,000. We can also work on C2C.
- 💸401(k) retirement plan with company matching
- 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 📴8 paid holidays + 5 sick days + 2 personal days per year
- ❤️🩹Company health, dental, and vision insurance plans + FSA
- 🦺Voluntary STD and LTD
- 🚍 Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines.
Other facts
About Talan
Talan is an international consulting and technology expertise group that accelerates its clients' transformation through innovation, technology, and data. For over 20 years, Talan has been advising and supporting companies and public institutions in implementing their transformation and innovation projects in France and internationally.
Present on five continents, in 21 countries, the Group, Great Place To Work certified, will have more than 7,100 employees by the end of 2024. It aims to achieve a turnover of 850 million euros in the same year and exceed the one-billion-euro threshold by 2025.
With its research and innovation Centre, Talan puts innovation at the heart of its development and intervenes in the technological mutation sectors, such as Artificial Intelligence, Data Intelligence, Blockchains, to avail the growth of major groups and mid-cap companies through a committed and responsible approach. www.talan.com
By placing "Positive Innovation" at the heart of its strategy, the Talan Group is convinced that it is by serving people that technology amplifies its potential for society.
What you'll do
- Deliver day-to-day support for ION trading systems and troubleshoot production issues affecting trading operations. Work closely with various teams to ensure seamless integration across systems.
Ready to join Talan?
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