About this role
Restaurant General Manager
About the Job:
As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
- Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
- Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
- Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
- Address and resolve conflicts promptly, maintaining a positive work environment.
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
- Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
- Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.
Is this you?
- 5 years in restaurant or retail management with a strong track record in people management.
- Proven ability to improve performance based on P&L analysis.
- Proficient with digital tools and platforms.
- Exceptional communication skills, including written, verbal, and interpersonal.
- Solid understanding of restaurant maintenance programs.
- Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
- Experienced in recognizing and motivating teams, with a successful track record in people development.
- Skilled in recruiting top talent and training both high and under-performing employees.
- Adaptable to change and experienced in supporting change management.
- Adheres to corporate policies and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
- Competitive pay
- Bonus potential
- 4 weeks’ vacation and additional Paid Time Off
- Free bachelors degree
- Scholarship programs and tuition reimbursement for continuing education
- Career advancement and professional development
- Medical benefits from day 1
- Health and wellness programs
- 401k retirement plan with 6% match
- Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- Free meals
The range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.
Other facts
About Taco Bell
Do you thrive in a fast-paced environment? Are you looking for opportunities for growth - personally, professionally and financially? Then, a career in the quick service restaurant industry with KBP Bells may be a fit for you!
KBP Bells is a Taco Bell franchisee and is part of KBP Brands, which has been named one of the 10 Fastest-Growing Restaurant Chains and one of the Top 100 Fastest-Growing Businesses in North America. Currently, KBP Brands operates 800+ restaurants across 25+ states throughout the U.S.
At KBP Bells, we are guided by our mission to be better each and every day so that every guest leaves happy. We are focused and deliberate about creating and sustaining an environment that values and balances our responsibility to, and impact on, our customers, people, and communities. To join the KBP Bells team: https://kbpbells.com/careers/
What you'll do
- The Restaurant General Manager will lead the team in recruitment, training, and development while ensuring exceptional customer experiences. They will also analyze financial performance and develop strategies to maximize profitability.
Ready to join Taco Bell?
Take the next step in your career journey