T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Get hands-on experience, training—and a leg up on a bright future.

Learn. Achieve. Build a Career.

T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!

This is an 11-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact.

What It's Like

Lead the enhancement and ongoing management of services that drive adoption of new devices. This role focuses on improving customer-facing programs such as device financing, trade-in options, early upgrade programs, and delivery services. The intern will collaborate with cross-functional teams to identify opportunities, support product improvements, and help deliver seamless experiences that accelerate device adoption.

What You'll Do

This internship supports the Director of Device Services on a variety of projects aimed at enhancing services that drive new device adoption. The intern will partner closely with a team of 20, helping remove barriers to project execution and supporting product enhancement initiatives across areas such as device financing, trade-in, early upgrade programs, and delivery services.

Key Responsibilities

Support product enhancement initiatives that drive new device adoption, including device financing, trade-in, early upgrade programs, and delivery services.

Partner closely with the Director of Device Services and a cross-functional team of 20 to remove barriers, coordinate workstreams, and support project execution.

Create compelling storytelling through PowerPoint presentations to communicate project updates, insights, and recommendations to stakeholders.

Learn and support the product testing process by assisting with defect identification, tracking, and resolution in partnership with Product Managers.

Collaborate with Product Managers to document current product designs, requirements, and future product enhancement opportunities.

What It Takes

The ideal candidate demonstrates strong organizational skills with the ability to manage multiple projects and priorities effectively. They bring creative thinking to problem-solving and are comfortable contributing new ideas to support product enhancements and process improvements. A high level of self-motivation is essential, as this role requires initiative, accountability, and the ability to work independently in a fast-paced, collaborative environment.

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Must be actively enrolled in a Bachelor’s or Graduate degree program

Employees of T-Mobile or Metro by T-Mobile are ineligible for internships

Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.

Relocation may be provided to program participants who reside more than 50 miles from the internship location.

Intern wages range from $26/hour to $47/hour. The successful candidate's actual pay will be based on experience/location.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.