Member Services Associate
full-time•Boise
Summary
Location
Boise
Type
full-time
Experience
0-2 years
About this role
Job DetailsJob Location: Boise, ID 83703Position Type: Full-Time/Part-TimeTravel Percentage: NoneJob Category: SalesVilla Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.
If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!
POSITION SUMMARY:
The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs.
The Member Services Associate reports directly to the Member Service Lead and General Manager.
COMPENSATION AND BENEFITS INCLUDE:
Hourly, based on relevant experience to the role.
401K with dollar for dollar match up to 4%.
Complimentary club membership.
Discounts on club products and services.
QUALIFICATIONS:
Excellent communication and customer service skills.
Standing for long periods of time.
Working knowledge of basic computer skills.
Ability to lift 50 lbs.
Memorizing the company's TI script, guest greeting, and phone greeting.
Memorizing Fuel Center menu and nutrition information (within 30 days of employment)
PFC University Certification (company-provided training within 60 days of employment)
For more information about Villa Sport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
Qualifications
What you'll do
- The Member Services Associate is responsible for setting the tone for all incoming members and guests. They must know and relay company policies while assisting members and guests with their needs.
About SYUFY GROUP
Syufy Enterprises is a fast-growing, financially strong Marin-based entertainment and leisure company that owns a variety of businesses, including high-end athletic clubs and spas, restaurants, golf venues, shopping centers, public markets and drive-in theaters. Over the next several years, the company will be rapidly expanding all its brands and looking to invest in new brands.
Ready to join SYUFY GROUP?
Take the next step in your career journey
Frequently Asked Questions
What does a Member Services Associate do at SYUFY GROUP?
As a Member Services Associate at SYUFY GROUP, you will: the Member Services Associate is responsible for setting the tone for all incoming members and guests. They must know and relay company policies while assisting members and guests with their needs..
Is the Member Services Associate position at SYUFY GROUP remote?
The Member Services Associate position at SYUFY GROUP is based in Boise, Idaho, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Member Services Associate position at SYUFY GROUP?
You can apply for the Member Services Associate position at SYUFY GROUPdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.