Role Responsibilities: 

• Articulates and demonstrates the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions. 

• Increases customer share of wallet and improves sales mix. 

• Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool. 

• Manages an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management. 

• Develops account portfolio and retains customer accounts to achieve profitable sales growth within assigned territory. 

• Problem solving to resolve customer issues and ensure a positive customer experience. 

• Evaluates customer business needs and analyzes market trends to develop customer centric product and service solutions.  

• Stays informed of market conditions, product innovations, and competitors' products, and sales; shares information with customers as part of value-added services provided. 

• Takes a proactive approach to learning and development by actively participating in large group, district, specialized training programs to sharpen consultative selling skills and product knowledge. 

• Credit and Accounts Receivables management. 

• This position typically works traditional business hours, but the hours may vary per position based on customer needs.  May be required to work additional hours as required. 

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. 

• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor. 

• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present. 

• Performs other duties as assigned. 

• Experience in sales or an equivalent in the food service industry preferred but not required. 

• Completion of post-secondary education or equivalent experience. 

• Customer service experience. 

• Excellent oral and written communication skills. 

• Ability to work independently and possess solid organizational skills. 

• Superior communication (both oral and written) and interpersonal skills. 

• Problem solving, organizational, and negotiation abilities. 

• Ability to successfully handle multiple priorities. 

• Flexible work schedule, including Sundays and holidays. 

• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook and eCommerce concepts.  

• Valid driver’s license with access to a vehicle is required. Some local travel required.