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Coordinator Quality Assurance & Control
full-timeNanaimo

Summary

Location

Nanaimo

Type

full-time

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About this role

JOB DESCRIPTION

Purpose

This role is a hybrid position responsible for providing proactive leadership and instruction in Food Safety  (70%) and Environmental Health and Safety (30%) within the assigned site. As the main point of contact for Food Safety and EHS at the assigned site, this role will assist in driving corporate food safety and EHS strategy at the local site to mitigate food safety and work safety-related risk. The incumbent will oversee the implementation of the requirements, policies and procedures related to food safety and EHS, facilitate documents control and reporting, support in tracking and communicating Key Performance Indicators (KPIs) and more.

Responsibilities

  • Execute on all corporate food safety related strategies, policies and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities.
  • Manage Food Safety Preventive Controls Program, inclusive of Pre-requisite Programs, HACCP (Hazard Analysis and Critical Control Points) Plan, Food Safety Policies and specific SOPs.
  • Completes verification activities associated with all Preventive Controls programs.
  • Ensure compliance with applicable food safety regulatory requirements (Federal, Provincial and Local).
  • Handle and oversee the product recall process to ensure timely communication and execution of product recalls and completion of related documentation.
  • Oversee vulnerability assessment and develop mitigations for the Food Defense Program to ensure requirements are carried out in a timely manner.
  • Manage Sysco’s participation in Global Food Safety Initiative (GFSI), audits by SQF, independent third parties, customers, internal, and regulatory entities.
  • Maintain food safety and EHS related records, documents and files.
  • Conduct food safety observations of key associates performing food safety activities.
  • Provides data to support reporting on Operating Company Food Safety compliance and overall performance against food safety KPIs.
  • Track training programs and deliver employee training for new and existing members.
  • Conduct routine audits to ensure food safe conditions of FreshPoint products.
  • Manage food safety-related complaints from customers through prompt follow ups, thorough investigations and providing resolution when required.
  • Collaborate with Regional Food Safety Director to complete annual Food Safety Program reassessments and implement required changes at the local site.
  • Assist and coordinate with incident investigations including, but not limited to First Aid, WorksafeBC, ICBC and near misses
  •  Coordinate JHSC Meetings and monthly inspections
  • •Conduct Job Hazard Analysis and Risk Assessments
  • Assist in developing safe work practices & procedures
  • Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Perform other duties as assigned.  

Skills

  • Strong organizational and time management skills.
  • Good communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work collaboratively with other departments.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Willingness to learn and adapt to new quality management tools and software.
  • Analytical and problem-solving skills.

Certifications

Education

  • College Diploma required.
  • Bachelor’s degree (Food Science, Animal Science, Biological Science or related) preferred.
  • Technical proficiency in the areas of food safety, food microbiology, food chemistry, animal science, biology, food defense, bacteriology, food processing technologies, and food regulations & policy.
  • Certification in HACCP, auditing, GFSI is preferred

Experience

  • Associate’s degree in related discipline or an additional 2 years of relevant experience in lieu of degree
  • Experience in Quality Assurance/Control, Food Safety, Supply Chain, EHS, or related discipline would be beneficial.
  • Knowledge of product traceability considered an asset.
  • Experience/knowledge of investigations and root cause analysis
  • Experience as a GFSI (SQF, BRC) practitioner is highly desirable.
  • Understanding of Food Safety regulations, laws, and best practices including those from SFCR and CFIA provincial/local entities.

Basic knowledge of food microbiology, food safety, and food defense

Physical Demands

  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
  • This role is mainly in the office but will be required to work in the warehouse from time-to-time (5-10% +/-).

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Other facts

Tech stack
Food Safety,Environmental Health and Safety,Quality Assurance,Communication,Organizational Skills,Time Management,Attention to Detail,Problem-Solving,Microsoft Office Suite,Training,Auditing,Regulatory Compliance,Incident Investigation,Risk Assessment,Food Microbiology,Food Chemistry

About Sysco

Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025.

As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions.

For more information, visit www.sysco.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Food and Beverage Services

What you'll do

  • The Coordinator Quality Assurance & Control will lead initiatives in Food Safety and Environmental Health and Safety, ensuring compliance with corporate strategies and regulatory requirements. Responsibilities include managing food safety programs, conducting audits, and overseeing training and incident investigations.

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Frequently Asked Questions

What does a Coordinator Quality Assurance & Control do at Sysco?

As a Coordinator Quality Assurance & Control at Sysco, you will: the Coordinator Quality Assurance & Control will lead initiatives in Food Safety and Environmental Health and Safety, ensuring compliance with corporate strategies and regulatory requirements. Responsibilities include managing food safety programs, conducting audits, and overseeing training and incident investigations..

Why join Sysco as a Coordinator Quality Assurance & Control?

Sysco is a leading Food and Beverage Services company.

Is the Coordinator Quality Assurance & Control position at Sysco remote?

The Coordinator Quality Assurance & Control position at Sysco is based in Nanaimo, British Columbia, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Coordinator Quality Assurance & Control position at Sysco?

You can apply for the Coordinator Quality Assurance & Control position at Sysco directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Sysco on their website.