Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 

Job Responsibilities

Job responsibilities 

• Responds in a timely manner to employee inquiries and questions regarding HR Policies received via Workday Help, pay, benefits, vacation, leaves, recognition, performance management, and general company policy questions. Elevates questions as appropriate. 

• Provides support services for employment life-cycle activities including onboarding, off boarding, promotions, transfers, leave tracking, payroll & benefits setup, and employment files to ensure positive employee & manager experience to all levels of the organization related to HR Operations and HR COEs with a high degree of accuracy and customer satisfaction, balancing employee/manager advocacy and business operating needs

• Demonstrates working knowledge of Company policies and Local Employment Law to provide guidance to employees and managers on both common & difficult issues.  

• Provides input to support process mapping, process improvements and SOP documentation to ensure consistent, efficient and accurate services are being provided.

• Supports internal audit requirements and practices, maintaining employee files in compliance with all laws and regulations and presenting audit findings with documented evidence

•  Manages and protects sensitive & confidential information 

• Liaises and partners with other HR functional areas to support and ensure proper execution of programs and projects.

• Participates in projects to bring HR Shared Services point of view and recommendations

• Stays abreast of HR best practices, employment laws, and developing technologies to drive continuous improvement and compliance in changing landscape

• Creates and utilizes suitable templates, processes and correspondence for routine and unique employment situations

• Manages priorities and effectively adjust based on volume and business necessity, engaging with management for guidance or approvals

Qualifications:

• Bachelor’s degree combined with at least 1 year of experience in similar role.

• English and Serbian are required. Knowledge of any additional language is considered an asset.

• Experience with HRIS systems (Workday, Workday Help) preferred.

• Proficiency in Outlook, Word, PowerPoint, Excel.

• Strong organizational skills with ability to quickly multi-task among competing priorities while meeting competing deadlines.

• High attention to detail and accuracy in all deliverables

• Strong verbal and written communication skills.

• Strong customer services skills whilst maintaining confidentiality, ability to interact and build relationships to balance employee needs with business requirements.

• Ability to operate independently with some supervision required.

• Behaves in Ethical and Compliant manner and encourages others to do the same.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.