About this role
Application Support Analyst
Ready to turn your coding passion into a real career? Join Synectics - a leading UK tech company building high‑impact software used nationwide.
Why Synectics?
Hybrid & flexible working.
Supportive, growth‑focused tech culture.
Progression paths into IT or Software Development
What You’ll Do:
Provide first and second-line support for enterprise SaaS applications, working with our large and varied client base.
Get hands‑on with real production software.
Troubleshoot issues & learn how systems run behind the scenes.
Work closely with developers, SREs & product teams.
Build skills in SQL, cloud, automation & modern tooling.
Perfect For:
Computer Science / IT / Software Engineering graduates.
Problem‑solvers who love digging into how things really work.
Working hours are:
7.5 hours between 6am and 10pm on a shift rota. Working a weekend in every 4 weeks (additional time will be given in lieu and additional shift allowance outside office hours)
To work for Synectics you need to hold a Security Check (SC) clearance without any exceptions to that clearance. Synectics will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of the work the business conducts, you must hold a UK nationality or meet the 5-year minimum residency criteria.
Other facts
About Synectics Solutions
The strongest collective defence against fraud.
In a landscape dominated by reactive fraud detection and generic compliance tools, Synectics transforms fragmented risk signals into trusted outcomes – enabling confident, compliant and explainable decisions at scale.
At the core is Collective Defence—the strongest protection against fraud and financial crime built on shared cross sector insight, mutual vigilance, and a unified view of emerging threats that no single entity could achieve alone.
Together, we’ve stopped billions in fraud losses, enabled growth, and transformed the fight against fraud and financial crime.
Backed by 30 years of sector expertise and pioneering a bold, data-driven future, Synectics delivers the clarity, collaboration and credibility today’s leaders demand – from AI integrity and identity verification to fraud prevention and regulatory resilience.
More than a technology provider, we are the backbone of a growing consortium, joined by the shared belief that the strongest defence is always a collective one.
What you'll do
- Provide first and second-line support for enterprise SaaS applications and troubleshoot issues. Work closely with developers, SREs, and product teams while building skills in modern tooling.
Ready to join Synectics Solutions?
Take the next step in your career journey