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Technical Operations Manager APAC
full-timeHong Kong

Summary

Location

Hong Kong

Type

full-time

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About this role

About the Role

Swiss Re continues to enhance the CRES functions to better align with business needs in the region and global operating model. This regional role will be responsible for the execution of the technical facilities management and internal environment management (sustainability) workstreams.  

 

A solid discipline of operational excellence is required for this regional facilities role. Implementation of workplace technical/engineering guidelines, standards and policy will be undertaken under the direction of the regional operations head and global process owners.  

 

Key Responsibilities:

Technical Operations 

Technical subject matter expertise

  • ICT Facility MEP design and operation (power, cooling, safety security) to support IT production system 
  • Sustainability, health and well being knowledge to enhance the workplace experience and internal environmental quality.  
  • Design, build, commission, and maintenance track record of: 
  • Electrical Extra Low Voltage (ELV) system 
  • Mechanical systems (Chiller, AHU, PAC, FCU, etc) 
  • UPS/Inverter 
  • Lighting Control System (DALI, KNX, etc) 
  • Leak Detection system 
  • Fire alarm and intrusion system 
  • Plumbing 
  • Metering  
  • Access control system and CCTV 
  • Internet of Things (IoT) 

Across areas of subject matter expertise be responsible for; 

  • Base Building Infrastructure and Facility Operation      
  • Asset Management  
  • Planned Maintenance (Preventive and Statutory)  
  • Critical Activities (Site power down, critical maintenance, IT changes) 
  • Incident Management 
  • Projects; office relocation, new site establishment, office downsizing/restack 

 

Internal Environment Management 

  • Lead the environmental and energy management in the region in line with the environmental policy established in Swiss Re's environmental management system (ISO 14001) 
  • Drive continuous improvement initiative in all APAC offices according to the findings in the internal & external audits, review of EPI data trends, reflections obtained from management review.  
  • Secure timely reporting of Environmental Performance Indicators (EPI) and data quality. 
  • Conduct due diligence in the new site selection, leasing contract renewal, purchasing materials, office consumables and equipment.  
  • Establish and implement the carbon emission reduction pathways.  
  • Support the building labels certification (LEED certification or other local green building certification systems) 

 

Physical Security Operation 

  • Coordinate with CF IT, Head Physical Security APAC and regional security system vendor for the troubleshooting and rectification of the CCTV and PACS issues.  
  • Remote support the testing and commissioning when there is a need of security system change.  
  • Review and maintain the access profiles jointly with Head Physical Security APAC.  

 

About You

  • Bachelor's degree, major in engineering related disciplines is a must 
  • ISO 14001 lead auditor certification is desired 
  • Minimum of 10 years’ experience in engineering services operation and infra projects context. 
  • Corporate Real Estate experience is a must, financial services and banking industry is desired. 
  • Medium size (~200K sq ft) project MEP design and execution experience is a must 
  • Deep knowledge on Building Management System design, implementation and operation is a must   
  • ITIL based change & incident management knowledge and track record. 
  • Experience with ISO14001 standards is desired 
  • Solid understanding of large/complex corporations and corresponding premises needs is essential. 
  • Capability to provide umbrella operational function as well as detailed solutions for in-country needs. 
  • A refined interpersonal skill in a culturally and geographically diverse team is essential. 
  • Ability to meet demanding requirements and deadlines. 
  • Highly motivated with a strong business acumen and outstanding written/oral communication skills are essential. 
  • Excellent inter-personal, people management and business aligned skills, together with a strong desire to lead by example. 
  • Willing to travel within APAC for infra project, external ISO audit and workshops  

 

The base salary range for this position will be shared with you during the interview process

 

About Swiss Re

 

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

 

 

Keywords:  
Reference Code: 136749 

 

 

Other facts

Tech stack
Technical Operations,Facilities Management,Sustainability,Engineering,Project Management,Incident Management,Environmental Management,Building Management Systems,ISO 14001,Electrical Systems,Mechanical Systems,Access Control Systems,CCTV,Health and Wellbeing,Asset Management,Interpersonal Skills,Business Acumen

About Swiss Re

The Swiss Re Group is a leading wholesale provider of reinsurance, insurance and other insurance-based forms of risk transfer. Dealing direct and working through brokers, its global client base consists of insurance companies, mid-to-large-sized corporations and public sector clients. From standard products to tailor-made coverage across all lines of business, Swiss Re deploys its capital strength, expertise and innovation power to enable the risk taking upon which enterprise and progress in society depend.

Founded in Zurich, Switzerland, in 1863, Swiss Re serves clients through a network of over 70 offices globally and is rated "AA-"​ by Standard & Poor's, "Aa3"​ by Moody's and "A+"​ by A.M. Best. Registered shares in the Swiss Re Group holding company, Swiss Re Ltd, are listed in accordance with the Main Standard on the SIX Swiss Exchange and trade under the symbol SREN.

We're smarter together.

For more information about Swiss Re Group, please visit: www.swissre.com, follow us on X @SwissRe and subscribe our YouTube channel @swissretv.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Insurance

What you'll do

  • The Technical Operations Manager APAC will oversee technical facilities management and internal environment management, ensuring operational excellence in line with business needs. Responsibilities include managing infrastructure, sustainability initiatives, and physical security operations across the APAC region.

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Frequently Asked Questions

What does a Technical Operations Manager APAC do at Swiss Re?

As a Technical Operations Manager APAC at Swiss Re, you will: the Technical Operations Manager APAC will oversee technical facilities management and internal environment management, ensuring operational excellence in line with business needs. Responsibilities include managing infrastructure, sustainability initiatives, and physical security operations across the APAC region..

Why join Swiss Re as a Technical Operations Manager APAC?

Swiss Re is a leading Insurance company.

Is the Technical Operations Manager APAC position at Swiss Re remote?

The Technical Operations Manager APAC position at Swiss Re is based in Hong Kong, Hong Kong Island, Hong Kong S.A.R.. Contact the company through Clera for specific work arrangement details.

How do I apply for the Technical Operations Manager APAC position at Swiss Re?

You can apply for the Technical Operations Manager APAC position at Swiss Re directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Swiss Re on their website.