About this role
Head of Quality Assurance
Are you passionate about elevating quality standards in a dynamic, innovative environment? Join us to shape the future of insurance technology and lead our quality transformation journey. As our Head of Quality Assurance, you'll have the unique opportunity to drive excellence across our digital platforms while working with cutting-edge technologies including cloud, data solutions, and AI.
About the Role
In this pivotal leadership position reporting directly to the Chief Digital & Technology Officer of Corporate Solutions, you'll champion quality across our organization. You'll build and implement strategies that enable our teams to deliver exceptional products with speed, resilience, and unwavering quality standards.
Key Responsibilities
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Lead strategic quality initiatives by acting as a trusted partner to the leadership team, providing regular status updates and actionable insights on our quality transformation
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Implement and tailor Groupwide quality standards to the Corporate Solutions business context
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Develop talent by defining the QA people strategy including growth and development pathways for team members
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Drive data-informed decisions through monitoring and explaining quality KPIs across multiple dimensions
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Ensure business alignment through consistent test case management linked to critical business processes
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Resolve production issues by understanding quality impacts and ensuring proper resolution with thorough root-cause analysis
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Enhance automation coverage with a measurable increase in automated test cases at the API layer, improving test data variety and scenarios
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Champion innovation through advocacy and adoption of generative AI technologies
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Foster collaboration between requirements engineering, application engineering and operation support teams
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Monitor performance by tracking and reporting live non-functional metrics of applications
About the Team
We are a globally distributed team developing platforms and services across the entire insurance value chain. We are set up in different product areas, each of which has designated Quality Assurance experts coming together as a chapter of practitioners. We strive to build applications that are carefully designed, thoughtfully implemented, and surpass the expectations of our users by working together with product owners.
About You
You are an inspiring leader who combines deep technical expertise with a strategic vision for continuous improvement. You champion best practices and ensure that quality assurance processes are robust, measurable, and aligned with key business objectives. You are a practitioner at heart, able to dive into the details while also able to communicate clearly to leadership where issues are present and how to address them. Above all, you are empathetic and understanding, able to bring people together to create joint movement toward excellence.
We are looking for candidates who meet these requirements:
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10+ years in technology and software delivery, with hands-on experience in large-scale enterprise environments
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Exceptional leadership and people skills on technology projects including influence and communication skills with the ability to guide technical and business stakeholders alike
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Proven success in defining and implementing software quality assurance methodologies and frameworks
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Hands-on working knowledge of QA tools, testing methodologies, and automation frameworks
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Fluent in English (written and spoken)
These are additional nice to haves:
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Experience with Agile and DevOps practices in enterprise environments
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Knowledge of cloud platforms (AWS, Azure, GCP) and their testing considerations
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Experience with performance testing and non-functional requirements validation
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Background in the insurance or financial services industry
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Experience implementing quality metrics and dashboards for executive reporting
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Knowledge of regulatory compliance requirements related to software quality
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 135990
Other facts
About Swiss Re
The Swiss Re Group is a leading wholesale provider of reinsurance, insurance and other insurance-based forms of risk transfer. Dealing direct and working through brokers, its global client base consists of insurance companies, mid-to-large-sized corporations and public sector clients. From standard products to tailor-made coverage across all lines of business, Swiss Re deploys its capital strength, expertise and innovation power to enable the risk taking upon which enterprise and progress in society depend.
Founded in Zurich, Switzerland, in 1863, Swiss Re serves clients through a network of over 70 offices globally and is rated "AA-" by Standard & Poor's, "Aa3" by Moody's and "A+" by A.M. Best. Registered shares in the Swiss Re Group holding company, Swiss Re Ltd, are listed in accordance with the Main Standard on the SIX Swiss Exchange and trade under the symbol SREN.
We're smarter together.
For more information about Swiss Re Group, please visit: www.swissre.com, follow us on X @SwissRe and subscribe our YouTube channel @swissretv.
What you'll do
- The Head of Quality Assurance will lead strategic quality initiatives and implement quality standards tailored to the Corporate Solutions business context. They will also drive data-informed decisions and enhance automation coverage to improve testing processes.
Ready to join Swiss Re?
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