About this role
Job Summary
We are seeking a driven, results-oriented Branch Manager to lead and grow our staffing branch. This role is ideal for a hands-on leader with a proven background in B2B sales, recruiting, and branch operations within the staffing industry. The successful candidate will be highly motivated to exceed revenue targets, expand our client base, and build high-performing recruiting operations.
Key Responsibilities
- Lead all branch operations including recruiting, client service, and day-to-day branch management
- Drive new business development through proactive B2B sales, cold calling, networking, and relationship building
- Manage and grow existing client accounts while identifying upselling and expansion opportunities
- Oversee full-cycle recruiting: sourcing, interviewing, hiring, onboarding, and retention of talent
- Set and exceed branch revenue, margin, and placement goals
- Coach and develop recruiting and operations staff to achieve performance standards
- Ensure compliance with employment laws, company policies, and safety standards
- Analyze branch performance metrics and implement strategies for continuous improvement
- Represent the company professionally in the local business community
Required Qualifications
- Bilingual (English/Spanish) – preferred
- Minimum of 3 years of experience in the staffing industry or HR, serving as a Branch Manager or in a similar leadership role
- Proven success in B2B sales and new client acquisition
- Strong experience in full-cycle recruiting and workforce placement
- Ability to manage branch performance, budgets, and key operational metrics
- Valid driver’s license and reliable transportation
Key Skills for Success
- Hunter mentality with a strong focus on acquiring new clients
- Excellent negotiation, presentation, and closing skills
- Ability to build and maintain long-term client relationships
- High energy, self-directed, and results-driven
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Leadership skills with the ability to set expectations and drive accountability
- Goal-oriented with a strong sense of ownership and accountability
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Other facts
About Surge Staffing
For over 57 years, Surge has been a national leader in staffing solutions, workforce management and workforce program solutions.
With an ever-growing national network and a deep commitment to understanding each person’s unique potential, Surge is more than a staffing agency — we’re a team that builds lasting relationships based on trust, respect, and collaboration.
We bring the right fit, with the right skill, at the right time. Our people-first customer service delivers high-quality workforce solutions. What we guarantee, we make happen every time — and we do it faster than everyone else.
What you'll do
- The Branch Manager will lead all operations of the staffing branch, focusing on recruiting, client service, and day-to-day management. They will drive business development and manage existing client accounts while overseeing full-cycle recruiting processes.
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