About this role
On-Site Supervisor (Full-Time)
Surge Staffing is committed to connecting great employees with great companies. Our comprehensive staffing and workforce management solutions have positioned us as a leader in the staffing industry. We pride ourselves on delivering exceptional service, building strong partnerships, and helping people achieve their goals.
We are currently seeking a motivated, people-focused On-Site Supervisor to support one of our major clients. This role is ideal for someone who thrives in a fast-paced environment, enjoys working closely with employees and clients, and has a passion for recruiting, leadership, and employee engagement.
Schedule & Availability
- Typical schedule: Monday–Friday, 6:30 AM – 4:00 PM
- On-call or coverage availability may be required on Saturdays and Sundays as needed
- Must be available to assist or cover second-shift check-ins (4:30 PM – 6:00 PM) when required
Primary Functions & Responsibilities
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Serve as the on-site liaison between Surge Staffing, client management, and temporary employees
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Effectively meet the temporary staffing and training needs of a major Surge client
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Deliver high-quality customer service to both clients and employees
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Recruit, onboard, and manage a diverse workforce
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Monitor employee attendance and performance
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Perform daily administrative and reporting tasks
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Process and assist with Workers’ Compensation claims
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Reconcile invoices from vendors
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Support employee relations and foster a positive onsite work environment
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Assist with second-shift check-ins as needed
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Other duties as assigned
Qualifications & Skills
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High School Diploma or equivalent required
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Proven leadership experience; onsite supervisor or lead experience preferred
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Recruiting and management background strongly preferred
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1–2 years of supervisory experience or 3–5 years of customer service experience
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Strong people skills with a positive, professional, and approachable personality
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Ability to work well with others and manage a diverse workforce
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Experience supporting multilingual employee populations; site recruits heavily Spanish, Vietnamese, and Haitian-speaking employees
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Bilingual (English/Spanish) required; additional languages a strong plus
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Must be able to speak, read, and write in English and Spanish
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Excellent communication, customer service, and organizational skills
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Administrative experience including background checks, I-9s, and E-Verify
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Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet-based systems
Job Type
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Full-time
Equal Opportunity Employer
Surge Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.
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Other facts
About Surge Staffing
For over 57 years, Surge has been a national leader in staffing solutions, workforce management and workforce program solutions.
With an ever-growing national network and a deep commitment to understanding each person’s unique potential, Surge is more than a staffing agency — we’re a team that builds lasting relationships based on trust, respect, and collaboration.
We bring the right fit, with the right skill, at the right time. Our people-first customer service delivers high-quality workforce solutions. What we guarantee, we make happen every time — and we do it faster than everyone else.
What you'll do
- The On-Site Supervisor serves as the liaison between Surge Staffing, client management, and temporary employees while ensuring the staffing and training needs of the client are met. Responsibilities include recruiting, onboarding, monitoring employee performance, and fostering a positive work environment.
Ready to join Surge Staffing?
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