Residential Security Agent

Surefox North America Inc is a veteran owned company that prides our selves on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced Residential Security Agent with high integrity and professionalism who can join our team here in the Bay Area or outside of California. You will be working on uniquely assigned projects under the guidance of the Team Leader and Program Managers for our top Silicon Valley clients. In your day to day role as a Residential Security Agent, you will be acting as a liaison between Surefox and its clients while providing physical security of assigned clients at their residence. You will perform all duties in accordance with client policies and procedures, and all state & federal regulations.

Other responsibilities include, but are not limited to responding to emergency events, medical & non-medical issues, incident detection, observation, physical security, overwatch and reconnaissance to assigned clients, staffing deficiencies, and handling client requests in a timely manner. We are looking for someone who has exceptional observational skills and pays close attention to detail, someone who works independently on assignments and has the ability to liaise and coordinate with supporting or adjacent teams, agencies, or vendors to ensure clients’ security requirements are met in a timely and professional manner. The individual selected must be flexible and able to respond to dynamic situations with sound judgment, as well as have the ability to perform their duties on a national and international level.

As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.

Base pay $45.59 / hour

Transit pay is $30 hour. (if applicable)

What you will do:

Rotational Schedule - 4 days on / 4 days off (Operations may dictate otherwise)

• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team
• Track and report on program performance assurance and compliance requirements within the provided guidelines
• Manage/monitor surveillance equipment and access points
• Maintain a log of all activity occurring at the residence
• Screen all incoming mail
• Perform security patrols of designated areas on foot and/ or by vehicle while monitoring access
• Watch for unusual activity and respond immediately and safely to emergency situations on-site
• Contact the police or fire department if and when there is an emergency
• Permit authorized persons to enter property and monitor entrances and exits
• Observe departing personnel to protect against theft of company and/or client property
• Prepare reports on accidents, incidents and suspicious activities
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
• Attend project meetings upon request to assess the security implications of proposed changes
• Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy
• Be responsible for client and family safety, as well as safeguarding client assets
• Conduct ongoing threat, risk, and vulnerability assessments
• Operate motor vehicles in a safe and legal manner
• Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility
• Operate in a low profile, low footprint capacity
• Follow Residential Security Operating Procedures and Guidelines
• Comply with Surefox Policy and Procedures


What is required:
• Rotational Schedule - 4 days on / 4 days off

• Expectation of domestic and International travel as requested by the client

• Must be eligible for employment within the United States
• Must be a minimum of 18 years old per state licensing guidelines
• Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes)
• Must live within driving distance or be willing to relocate
• Must have a current BSIS guard card or eligible to qualify for guard card
• Must have a high school degree or equivalent
• Demonstrated competence in reacting to and handling emergencies
• Ability to effectively communicate with people at all levels and from various backgrounds
• Good judgment with the ability to make timely and sound decisions
• Ability to understand and follow written and verbal instructions
• Ability to work independently and as a team member
• All applicants must be able to pass the Protective Operations Surefox Physical Agility Test (PO SPAT), with or without reasonable accommodation, prior to the scheduled start date

o Please be aware that passing the physical agility test is a requirement for this position
o The PO SPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete

• CPR/First Aid/AED certification for all ages is required
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Ability to work nights and weekends as required
• Ability to work autonomously, domestic and internationally
• Have an operational understanding of today’s technology across all platforms
• Strong writing and interpersonal skills

What is desired:

Security or law enforcement related experience preferred
Military background is a plus
Report writing experience preferred
Experience working with families and children in a high net worth environment
International experience

If you share our values and are ready to build your next career, we want to hear from you!