Human Resources Business Partner

Surefox North America Inc is a veteran-owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We seek a Human Resources Business Partner (HRBP) with high integrity and professionalism who can join our Human Resources (HR) team in our Texas office.

The HRBP works under the guidance of the HR Program Manager to develop employee capabilities and improve the performance of business operations within a designated client program by partnering with the Regional Account Manager. This will include facilitating and implementing key HR strategies and client-specific initiatives to recruit, hire, retain and develop the workforce throughout the United States and future Surefox international locations.

In addition, the HRBP will support the administrative activities for a variety of company sponsored programs to include all benefits programs such as medical, dental, vision, HSA, FSA, COBRA, life insurance, disability, 401(k), and wellness. The HRBP will develop and implement process improvements in the HR department's service support provided to their teams and assist with day-to-day operations as well as showcase their communication, employee relations expertise, and organizational skills to ensure our client is appropriately supported and able to contribute to the business strategies and Surefox's overall mission and values.

We are looking for someone who is a self-starter with impeccable organizational skills, excellent communication and pays close attention to detail. We encourage military veterans to apply and welcome all candidates who share our passion for providing employees with exceptional HR and benefits service.

We are not offering visa sponsorship or relocation assistance for this position.

Base Annual Salary: $80,000.00 - 90,000.00
Work Schedule: Monday - Friday (in office - Frisco, TX)

What you will do:

• Administer employee benefits programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary & supplemental offerings, wellness programs, and COBRA

• Responsible for recommendation and implementation of open enrollment strategy for employees; manage open enrollment platforms for employees to elect plans, develop communication campaigns to inform employees, assist in on-site and virtual enrollment sessions

• Serve as the primary resource for employee questions regarding benefits

• Resolve employee issues with benefits administrators and insurance providers

• Assist and reply to day-to-day correspondence/guidance received from employees and program leadership to ensure policies, processes, and procedures are followed and adhered

• Maintain accurate and up-to-date human resource files, records, and documentation, and maintain the integrity and confidentiality of human resource files and records for those who have a justified need-to-know

• Assist leadership with conducting talent reviews, succession planning, and retention assessments as needed

• Advise, coach, teach and train management and employees of assigned programs on HR practices, policies, and procedures

• Perform administrative and record keeping tasks related to staffing changes, which may include layoffs, resignations, terminations, and extended leaves of absence

• Responsible for the full onboarding cycle for Candidates and New Hires, including processing I-9s, verifying documentation, completing and filing onboarding paperwork and tasks

• Draft and submit offer letters and onboarding documents and provide new hires with manuals, guidelines, company email and passwords, as needed

• Responsible for conducting weekly new hire orientation sessions

• Partner with program leadership and recruiting department throughout the onboarding/offboarding processes, including offering guidance to complete the onboarding/offboarding process in the event of a new hire/termination/resignation to ensure all HR tasks are completed

• Answer frequent questions from candidates and employees relative to standard policies, benefits, hiring processes, etc., and refer more complex questions to appropriate senior-level HR staff or the appropriate leadership

• Complete termination / offboarding tasks in Company’s HRIS system

• Assist the payroll department on such functions related to off-boarding and final pay calculation and distribution of final checks to terminated employees

• Draft and submit exit interview emails

• Maintain terminated employee documents and folders

• Assist the payroll department on such functions related to answering employee questions, facilitating processing errors, obtaining necessary documentation to support requests, and assisting with the determination of the distribution of final checks to former employees

• Provide clerical support to the HR department 

• Provide direct benefits support to employees 

• Provide recommendations to program leaders regarding the execution of development plans or related employee performance counseling

• Coach program leaders while supporting them to develop their leadership strategies based on the capabilities of their employee's needs, requirements, and job satisfaction goals and to ensure state and federal compliance

• Work with program leaders and the HR team to develop and implement HR plans for the program, influencing and contributing to the overall achievement of Surefox strategy

• Assist in managing annual HR events and communication with functional leaders, including but not limited to performance management, employee engagement, talent reviews, etc.

• Act as a linkage to external trends, practices, and resources

• Implement and facilitate programs throughout the organization to help deliver on our engagement initiatives (i.e., surveys, inclusion & diversity, annual training, etc.)

• Understand, communicate and champion Surefox's Mission and Values

• Perform other assigned duties as directed by the HR Assistant Program Manager or the HR Director

What is required:

• In office position at our Frisco, TX office

• 5 years of experience working in a high-volume, ideally in a high growth early, stage startup

• Bachelor's Degree in HR, Business Management, or a related field

• 5 years of experience performing HR generalist responsibilities with exposure to talent management, employee relations, performance management, compensation, benefits, training, and development

• Knowledge of federal, state, and local labor laws related to employment; prior experience in California preferred

• Must be eligible for employment within the United States

• Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes)

• Proven experience with Microsoft Office, G-Suite, Workday, or equivalent HRIS

• A great teammate who is a self-starter with a strong work ethic and a positive attitude

• Ability to work independently and as a member of cross-functional teams

• Ability to prioritize and manage competing projects

• Excellent verbal and written communication skills

• Ability to be flexible with changing business priorities and to work with a sense of urgency

• Strong results orientation and a history of driving positive change with measurable results

• Excellent organizational skills, including the ability to work effectively under pressure and deal with multiple priorities

• Demonstrated ability to handle confidential material and information in an ethical, professional manner

What is Desired:

• Military background is a plus

• Professional in Human Resources (PHR) certification

If you share our values and are ready to build your next career, we want to hear from you!