Create futures worth inheriting with SJ 

At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life.

A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision.

Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come.

Position Purpose

Business Development Operations Support

• Support the Business Development Director in managing daily Business Development activities, including coordination with internal teams and follow-up with clients and partners.

• Track and manage active accounts and prospects, ensuring timely actions, clear ownership, and proper documentation of engagements.

• Maintain an overview of ongoing Business Development activities across regions, supporting prioritisation and workload coordination.

• Assist in resolving day-to-day operational issues related to client engagement, internal coordination, and Business Development workflows.

• Support onboarding of new Business Development team members by ensuring they are familiar with internal processes, reporting expectations, and ways of working.

Client, Account & CRM Management

• Maintain accurate and up-to-date CRM records, including client details, account ownership, engagement history, and opportunity status.

• Support the Business Development Director in managing key client accounts through meeting coordination, follow-ups, and preparation of briefing materials.

• Ensure consistency and discipline in how client and opportunity information is recorded and updated across teams and regions.

• Conduct regular reviews of CRM data to ensure completeness, accuracy, and alignment with ongoing Business Development activities.

• Prepare summaries and updates on client accounts and pipelines to support management discussions and decision-making.

Coordination & Cross-Functional Support

• Work closely with internal stakeholders across Architecture & Design, Master planning, Finance, Legal, Marketing, and regional teams to support Business Development activities.

• Assist with coordination related to Business Development budgeting, tracking of commitments, and alignment with internal approval processes.

• Support cross-regional initiatives and internal coordination efforts led by the Business Development Director.

• Undertake ad hoc assignments to support Business Development priorities as market conditions and organisational needs evolve.

Pre-requisites and Preferred Qualifications

Education & Professional Background

• Bachelor’s degree in business, Business Administration, or a related discipline.

• At least 4 years of experience in Business Development support, sales operations, account management, or a related role, preferably within architecture, engineering, consulting, real estate, or professional services.

• Experience working in a multi-stakeholder, cross-regional environment is strongly preferred.

• Candidates with more extensive experience may be considered for a more senior role. 

Skills & Competencies

• Strong organisational skills, with the ability to manage multiple tasks, accounts, and priorities concurrently.

• Experience managing client information, account records, and Business Development tracking in a structured and disciplined manner.

• Good understanding of Business Development processes, client relationship management, and pipeline tracking.

• Strong communication and coordination skills, with confidence collaborating with senior internal stakeholders and external clients.

• High attention to detail, particularly in maintaining accurate records, follow-ups, and documentation.

• Ability to operate effectively across time zones and work with regional teams.

• Proactive, reliable, and able to anticipate support needs of the Business Development Director.

• Comfortable working in a fast-paced environment with shifting priorities.

Real Impact, Made Together

• SAA is a member of the Surbana Jurong (SJ) Group, a diverse and collaborative collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.

• As one of SJ’s 10 member companies, SAA is part of a global network of professionals in more than 120 offices in over forty countries.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!