Senior Ad Operations Manager
full-time
About this role
<p><span>SuperAwesome is seeking a <strong>Senior Ad Operations Manager </strong>to lead the execution of our paid media campaigns. This role sits at the heart of our campaign lifecycle, balancing high-stakes global delivery with a strategic focus on yield and performance.</span></p><p><span>As a senior team member, you won't just manage campaigns; you will be a role model for accountability—a strategist who identifies performance-enhancing and revenue-generating opportunities, and a mentor who builds the team’s collective intellectual capital. You are an expert in the programmatic ecosystem with an obsessive eye for detail and a drive to build the future of automated, media performance strategy.</span></p><h4><span><strong>Key Responsibilities</strong></span></h4><h3><span><strong>Campaign Execution & Optimisation</strong></span></h3><ul><li><p><span><strong>End-to-End Ownership:</strong> Oversee the trafficking, testing, and delivery of managed campaigns using Beeswax and Google Ads.</span></p></li><li><p><span><strong>Yield Management:</strong> Balance campaign performance and delivery with financial margin to maximise efficiency and gross profit revenue.</span></p></li><li><p><span><strong>Strategic Optimisation:</strong> Continuously identify issues preventing campaigns from hitting KPIs and propose effective, data-driven solutions.</span></p></li></ul><h3><span><strong>Technical Expertise & Troubleshooting</strong></span></h3><ul><li><p><span><strong>Subject Matter Expertise:</strong> Serve as the technical authority on our ad tech stack, ad format capabilities, and the advances in programmatic advertising.</span></p></li><li><p><span><strong>Operational Excellence:</strong> Develop methodical processes and documentation to reduce mistakes and ensure a "closed-loop" resolution of issues.</span></p></li></ul><h3><span><strong>Stakeholder & Sales Support</strong></span></h3><ul><li><p><span><strong>Commercial Advantage:</strong> Empower commercial teams with insightful reports and inventory forecasting to benefit campaign delivery and high-quality pitches.</span></p></li><li><p><span><strong>Collaborative Partnership:</strong> Work closely with Publisher Development and Product teams to test and deploy new marketplace connections, such as publishers and verification partners.</span></p></li></ul><h3><span><strong>Leadership & Mentorship</strong></span></h3><ul><li><p><span><strong>Team Development:</strong> Train and support junior Ad Ops managers to ensure a best-in-class delivery chain and a culture of continuous learning.</span></p></li><li><p><span><strong>Process Innovation:</strong> Proactively seek out and communicate workflow improvements to drive department-wide effectiveness and scalability.</span></p></li></ul><h4><span><strong>Requirements</strong></span></h4><ul><li><p><span><strong>Experience:</strong> 4+ years in digital ad operations with a minimum of 1 year focused specifically on programmatic advertising.</span></p></li><li><p><span><strong>Programmatic Proficiency:</strong> Deep experience using major DSPs (e.g., DV360, The Trade Desk, or Beeswax), being well versed in optimisation levers and their impact.</span></p></li><li><p><span><strong>Technical Toolkit:</strong> Mastery of VAST/HTML5 formats and experience with 3rd party tag vendors such as DCM, Innovid, Moat, and IAS.</span></p></li><li><p><span><strong>Data Fluency:</strong> High proficiency in Excel and Google Suite (including Data Studio) with the ability to interpret complex data into actionable insights.</span></p></li><li><p><span><strong>Methodical Mindset:</strong> An obsessive eye for detail and a track record of delivering multiple complex projects from inception to completion.</span></p></li><li><p><span><strong>Compliance Knowledge:</strong> Solid understanding of global privacy laws and regulations, specifically <strong>COPPA</strong> and <strong>GDPR</strong>.</span></p></li><li><p><span><strong>Interpersonal Skills:</strong> Excellent communication skills, with the ability to flex your style for different audiences and push back on senior stakeholders when necessary.</span></p></li></ul>
What you'll do
- This role involves leading the execution of paid media campaigns, balancing global delivery with strategic focus on yield and performance, and acting as a mentor to the team.
About SuperAwesome
SuperAwesome powers the youth digital ecosystem, bringing together proprietary ad and gaming products, audience insights and compliance capabilities to build a safer internet for the next generation.
We lead the market at the intersection of technology, law, media and policy, so working with us gives you a chance to shape the internet of the future. Our award-winning technology, trusted by hundreds of brands and creators, enables safer and more effective digital engagement with almost half a billion young people worldwide every month. Our DNA of privacy, curation, and moderation helps keep Gen Alpha safe online, and enables brands to connect with Gen Z’s values of privacy, inclusive communities, and authentic content.
In 2023, SuperAwesome won a Bronze Cannes Lion in Brand Integration for Games for our work with Frank's RedHot and was named one of the Top 3 Most Effective Independent Agencies by the Effie Awards.
At our core is the #SAFam, a community where every voice is valued, and diversity is celebrated. We prioritize individuality, fostering an inclusive workplace where everyone feels they truly belong.
For more information on SA, please visit us at www.superawesome.com Instagram (@gosuperawesome) or Twitter (@GoSuperAwesome). For more information on our jobs, please visit us at https://www.superawesome.com/careers.
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