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Super Technologies
VIP Account Manager - Porto Alegre
full-time•Brazil

Summary

Location

Brazil

Type

full-time

Company links

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About this role

It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.




We are looking for a proactive and customer-oriented Account Manager to engage with our high-value player base, offering a unique and tailored experience to our most valued customers. This role focuses on building strong relationships with high-value players, understanding their preferences, and providing an outstanding gaming experience that fosters loyalty and engagement. You will be their main point of contact, ensuring they feel valued and supported in every interaction.

This position is based in the Porto Alegre. 





We are looking for someone who :



  • Is a native Brazilian speaker with English at a business proficiency level;

  • Is passionate and knowledgeable about sports;

  • Is eager to drive continuous improvement, flexible to challenge Issues/opportunities;

  • Has a proven track record of cross-channel marketing campaigns;

  • Have previous experience in account management or customer relations within iGaming, hospitality, or related field;

  • Strong communication and interpersonal skills;

  • Proactive and solution-driven mindset with a passion for providing exceptional service;

  • Willingness to attend events and meet clients as needed.


What you'll be doing:



  • Portfolio Management: Manage and enhance relationships with high-value players, ensuring top-notch service, responsiveness, and a highly personalized experience.

  • Personalized Communication: Engage in consistent, customized communication to understand and cater to each player's gaming preferences and needs.

  • Event Engagement: Organize and attend exclusive events with players, creating memorable experiences to reinforce customer loyalty.

  • Player Experience Optimization: Use player data to proactively suggest features, bonuses, or games that align with their preferences and play styles.

  • Daily Account Monitoring: Monitor high-value accounts to identify trends or opportunities for deeper engagement, always striving for a seamless player experience.

  • Internal Collaboration: Work closely with all internal departments to address player needs and ensure service excellence.







 


About us


We are a global technology company dedicated to building the future of entertainment and fan-centric experiences.


With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams.


Shaping the future of play


At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play.


Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities.


Global recognition and standards


The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion.


Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).


 

Other facts

Tech stack
Account Management,Customer Relations,Cross-Channel Marketing,Communication Skills,Interpersonal Skills,Proactive Mindset,Problem Solving,Event Management,Data Analysis,Player Engagement,Gaming Knowledge,Sports Knowledge,Customer Service,Relationship Building,Flexibility,Continuous Improvement

About Super Technologies

Super Technologies, Inc. incorporated in 1999 in U.S.A. with headquarters in Pensacola, FL.

Its focus is to empower global IP communications companies with the most efficient, innovative, top quality origination tools.

It also serves as a media partner for 100s of global conferences, trade shows and expos via podcast, video, blog, and Techistan.

The company's Service DIDX.net interconnects 15000+ service providers from 170 nations and offers the world's largest phone number trading platform.

Our company catalog is at http://www.youtube.com/watch?v=OTWd9l2PXOI.

Team size: 11-50 employees
LinkedIn: Visit
Industry: IT Services and IT Consulting
Founding Year: 1999

What you'll do

  • The VIP Account Manager will manage and enhance relationships with high-value players, ensuring personalized service and engagement. They will also organize events and optimize player experiences based on data insights.

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Frequently Asked Questions

What does a VIP Account Manager - Porto Alegre do at Super Technologies?

As a VIP Account Manager - Porto Alegre at Super Technologies, you will: the VIP Account Manager will manage and enhance relationships with high-value players, ensuring personalized service and engagement. They will also organize events and optimize player experiences based on data insights..

Why join Super Technologies as a VIP Account Manager - Porto Alegre?

Super Technologies is a leading IT Services and IT Consulting company.

Is the VIP Account Manager - Porto Alegre position at Super Technologies remote?

The VIP Account Manager - Porto Alegre position at Super Technologies is based in Brazil, Brazil. Contact the company through Clera for specific work arrangement details.

How do I apply for the VIP Account Manager - Porto Alegre position at Super Technologies?

You can apply for the VIP Account Manager - Porto Alegre position at Super Technologies directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Super Technologies on their website.