Overview

As the Service Lead at Tumble Creek's Hill House Cafe, you will be responsible for providing a cafe experience that exceeds the expectations of our club members and their guests. With impeccible communication you'll coordinate with your team to ensure that guest needs are met.  As a trusted Lead in the front-of-house team, you'll assist food & beverage leadership in the training and coordinating of the work of other servers & bartenders.

Salary: $19.50/hour

This is a Seasonal position with targeted start and end dates:

• Season Start: May 2026
• Season End: October 2026

Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May – October.

Why join our team?

At Suncadia, we adore the warm, wandering light of a Washington summer. Our summer season requires a team of engaged and attentive ambassadors to craft meaningful experiences that spark connection and adventure for our residents, guests, and community. Are you ready for the ultimate summer job on the sunny side of the Cascades? Find your nature with us this summer and who knows, maybe you’ll discover you want to stay awhile!

Interested? Don’t forget about our incredible perks for seasonal team members:

• Free Golf
• Team Member discounts on services at the Glade Spring Spa
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Got a couple of open days and want to get out of town? Enjoy Team Member Discounts on hotel stays across the CoralTree Hospitality portfolio
• All team members are eligible for and accrue Paid Sick Time
• Employee Assistance Program (EAP)
• All team members 18-years of age or older are eligible for a 401K plan with company match after 90 days of employment.
• Discounts on rental cars, tickets, electronics, and more!

There's no place like Suncadia.

A premier all-season resort community, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Responsibilities

• Assist F&B eadership in the oversight & training of front-of-house team
• Set a positive, comfortable atmosphere for selling our product to the guest;
• When delivering food, you are the last person to quality check the product. Be certain that it meets our standards.  If not, notify the manager-on-duty;
• Monitor cafe for customer satisfaction, quality, and additional service;
• Pre-bus, clearing all dishes as guests finish eating;
• Address any guest issue promptly and with concern;
• Assist fellow servers whenever possible;
• Basic bartending, when specified by supervisor
• Comply with all Washington State safety, health and labor regulations;
• Comply with all Suncadia policies, procedures, and safety regulations.

Qualifications

• Ability to work a flexible schedule, including weekends, evenings, and holidays
• Great communication and guest service skills
• Minimum 2-years of previous serving and/or restaurant experience
• Must be 18 years of age or older;
• Ability to learn basic bartending skills; willing to occasional work bar shifts; if over 21 years old

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