Overview

As a supervisor at Nellie's, you'll be responsible for providing leadership and management to Nellie's Pool Bar. Working closely with the clubs leadership team, you'll assist in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable experiences for our guests.

Salary: $20.50/hour

This is a Seasonal position with targeted start and end dates:

• Season Start: 5/3/2026
• Season End: 9/19/2026

Why join our team?

At Suncadia, we adore the warm, wandering light of a Washington summer. Our summer season requires a team of engaged and attentive ambassadors to craft meaningful experiences that spark connection and adventure for our residents, guests, and community. Are you ready for the ultimate summer job on the sunny side of the Cascades? Find your nature with us this summer and who knows, maybe you’ll discover you want to stay awhile!

Interested? Don’t forget about our incredible perks for seasonal team members:

• Free Golf
• Team Member discounts on services at the Glade Spring Spa
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Got a couple of open days and want to get out of town? Enjoy Team Member Discounts on hotel stays across the CoralTree Hospitality portfolio
• All team members are eligible for and accrue Paid Sick Time
• Employee Assistance Program (EAP)
• All team members 18-years of age or older are eligible for a 401K plan with company match after 90 days of employment.
• Discounts on rental cars, tickets, electronics, and more!

There's no place like Suncadia.

A premier all-season resort community, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Responsibilities

• Work in conjunction with Club leadership to insure outstanding customer service and profitability within the Pool Bar operations on a daily basis
• Comply with all Liquor and Labor regulations
• Responsible for reinforcement of department and company standards through training including all Suncadia policies, procedures and safety regulations
• Responsible for understanding POS system, updating changes and training staff in its use
• Responsible for the correct administration and supervision of restaurant reservations
• Responsible for the proper use of supplies, materials, and equipment
• Develop an atmosphere of professional friendliness and act as a representative of Suncadia to the public
• Maintains a commitment to customer service and guest satisfaction
• Assists in the development and execution of new promotions, events, etc.
• Monitors Revinate scores, shares with team and ensures service standards are met
• Provides prompt follow-up to all guest concerns
• Maintains a safe and pleasant work environment
• Works closely with purchasing to ensure proper cost control and quality product
• Recommends discipline and/or termination when appropriate of team members
• Attends appropriate resort, division and department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Communicates all pertinent information to the outlets team
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
• Remains alert, courteous and helpful to the guests and team members at all time
• Performs other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must obtain a Class 12 Mixologist permit within 90 days of beginning employment
• Current Food Handler’s permit or ability to obtain one within 2 weeks of employment
• Must be able to read, write and speak English
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• At least three years of food and beverage experience preferred
• Computer literate
• Must possess strong leadership, communication, and organizational abilities

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