About this role
Overview
As an integral member of the Food and Beverage team, the Guest Room Dining Server requires getting everything right the first time, every time; attention to detail, suggestive selling, a friendly phone presence, and impeccable timing.
Salary: $17.13/hour
This is a Seasonal position with targeted start and end dates:
- Season Start: February 1 – May 15
- Season End: October 31
Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May – October.
There's no place like Suncadia.
A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
- Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
- Travel is good for the soul: Experience destinations around the country with team member hotel discounts
- Growth: Opportunities for internal career growth and expansion
- Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
- Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old
*Some benefits may vary based on job status
Responsibilities
- Provide welcoming phone greeting and follow guest ordering procedures
- Convey menu information over the phone to guests and give accurate estimate of delivery time
- Make food and beverage recommendations and apply suggestive selling techniques
- Deliver food & beverage orders to Guest Rooms
- Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check
Qualifications
- Availability to work evenings, weekends, and holidays
- Previous food & beverage service experience preferred
- Food Handlers Card & WA State Alcohol Servers Permit certified (or obtain within 30-days of hire)
- Ability to speak the English language fluently to interact with guests. Good verbal communication skills
- Ability to analyze guest needs and assist in resolving any and all guests challenges
- Ability to work under pressure and deal with stressful situations during busy periods
- Interpersonal skills to provide overall guest satisfaction
#SuncadiaResort
Other facts
About Suncadia
Voted a Top Resort in the West US in Travel + Leisure's World's Best Awards 2023.
With more than 6,000 acres of forested mountain landscape, sun-dappled meadows and rushing rivers, not to mention all the amenities of The Village, Suncadia Resort in Washington State offers a wealth of year 'round activities - perfect for a Washington State resort vacation with your family or a group. Miles of hiking and biking trails. Spa treatments and therapies at Glade Spring Spa. Thirty-six holes of mountain golf. The 2.2 million acre Wenatchee Washington National Forest.
A Vacation Resort Like No Other. This Pacific Northwest resort's luxury lodging can accommodate groups of any size. The Inn at Suncadia is an intimate, elegant lodge in a mountain setting with golf course views and stunning Northwest-style design. The Lodge at Suncadia is a lodge in the grandest Northwest tradition, featuring majestic architecture, panoramic river and mountain views, and all the amenities of a full-service luxury hotel and conference center. Choose from 100+ vacation homes for any size and type of vacation. No matter the season, let Suncadia Resort your home-away-from-home.
Get outside and play on endless summer days. Suncadia has two award-winning golf courses, Prospector and Rope Rider, both with stunning views of the Cascade Mountains.
For more information about Suncadia, please visit: https://suncadia.com/
What you'll do
- The Guest Room Dining Server is responsible for providing a welcoming phone greeting, conveying menu information, and delivering food and beverage orders to guest rooms. They must follow procedures for announcing themselves and presenting orders and checks.
Ready to join Suncadia?
Take the next step in your career journey