About this role
The Team
You’ll join the Brazil Fraud Prevention Operations & Strategy team, a highly impactful group sitting at the intersection of data, operations, and risk. This team plays a critical role in protecting SumUp and our merchants by continuously improving fraud detection, operational efficiency, and decision-making through data.
Working closely with Fraud Operations, Fraud Strategy, and Global Analytics, you’ll help shape how data is used to prioritise work, measure performance, and inform smarter fraud prevention rules and processes.
🎥 Get to know our São Paulo office: https://www.sumup.com/careers/offices/sao-paulo/
What You’ll Do
Manage and prioritise incoming analytics requests from Brazil Fraud Prevention Operations stakeholders, balancing speed, impact, and quality.
Own and develop the Fraud Prevention data domain, working with tools like Snowflake, dbt, and Git.
Collect, analyse, and interpret large datasets to uncover trends, anomalies, and opportunities for process or fraud-rule improvements.
Design and monitor KPIs, metrics, and dashboards that measure operational performance and efficiency.
Translate complex data into clear insights and stories for non-technical audiences.
Partner closely with Global Operations Data Analysts to align on global data models, metrics, and visualisation standards.
You’ll Be Great for This Role If
Intermediate SQL proficiency (comfortable with joins, CTEs, and window functions).
Hands-on experience with data visualisation tools (e.g. Tableau), including building dashboards from scratch.
Previous experience in data analytics, BI, or operations analytics.
Proven stakeholder management skills: gathering requirements, prioritising demands, and presenting insights clearly.
A self-starter mindset, you work independently, proactively spot issues, and propose solutions.
Nice to have
Experience with dbt, Git, Snowflake, or other cloud data warehouses.
Python or R for deeper or advanced analysis.
Background in fraud, risk, compliance, fintech, or payments.
Familiarity with process improvement methodologies (Lean, Six Sigma).
Why You Should Join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our dynamic São Paulo hub in the heart of the city. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our VSOP program: you will own a stake in SumUp’s future success
📚 Invest in your growth: Access an annual budget of R$ 10,000 for education, certifications, and conferences.
🏖 Generous time off: enjoy 22 working days of paid leave, plus public holidays and special leave days
💪 Stay fit: Wellhub membership included and gym at the office
💼 Financial wellness: SumUp contributes to your private retirement plan with Santander
🧠 Mental well-being: access to Zenklub for therapy, coaching, and emotional wellness resources
🍽 Meal support: benefit from a tax-free food voucher program with Pluxee
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.
We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our core values and culture shape everything we do, fostering inclusion, learning, and belonging.
SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.
👉 Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Other facts
About SumUp
SumUp is a leading global fintech company committed to levelling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets, providing simple and affordable tools that help them manage payments, finance, and customer relationships.
Our vision is a world where everyone can build a thriving business. Guided by this, we champion small business ownership by creating accessible solutions that empower entrepreneurs to grow and succeed.
Our diverse team of over 3,000 SumUppers — representing more than 90 nationalities across 20 offices worldwide — is at the heart of our success. Beyond business, we donate 1% of the net revenue generated by Solo devices to environmental causes and support educational and entrepreneurial initiatives around the world.
Recognised as a Top Global Employer for inclusion by the Stonewall Workplace Equality Index in 2022 and 2023, and awarded Fintech Diversity Initiative of the Year at the Irish National Fintech Awards in 2025, SumUp continues to build an inclusive, supportive, and purpose-driven workplace where everyone belongs.
What you'll do
- Manage and prioritize analytics requests from stakeholders while developing the Fraud Prevention data domain. Collect and analyze large datasets to uncover trends and design KPIs to measure operational performance.
Ready to join SumUp?
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