About this role
Business Process Internship – Business Architecture
At SumUp, we’re building the future of fintech and we’re doing it by empowering millions of small businesses around the world. From payments to finance to customer tools, our products simplify how entrepreneurs run their businesses every day.
Behind every great product is a strong operation. That’s where our Business Architecture team comes in. We design and improve the processes that keep SumUp fast, scalable, and human, even as we grow globally.
As a Business Process Intern, you won’t be on the sidelines. You’ll be part of a global fintech, working at the intersection of strategy, data, and operations, learning how real-world business decisions are made and implemented at scale. If you’re curious, analytical, and excited to learn how a high-growth company actually works — this is a huge opportunity.
What you’ll be doing
Design how the business runs: Document and improve global operational workflows that support millions of merchants.
Find opportunities to improve: Use data and stakeholder feedback to spot bottlenecks and inefficiencies.
Turn complexity into clarity: Translate business needs into clear process maps (BPMN) and structured documentation.
Measure what matters: Track the impact of process changes through reports, insights, and simple dashboards.
Work cross-functionally: Collaborate with Support and Regional Operations to keep a unified view of the merchant journey.
You’ll thrive in this role if
You’re early in your career and ambitious: You’re studying or recently graduated in Business, Engineering, Economics, or a related field and want real exposure to a global fintech.
You love structure and problem-solving: You enjoy understanding how things work and figuring out how to make them better.
You’re comfortable with data: Excel feels familiar, and you’re curious to grow your analytical toolkit (Tableau or Salesforce is a bonus).
You’re a strong communicator: You like working with different teams and can explain ideas clearly and confidently.
You have a growth mindset: You’re curious, proactive, and excited to learn fast in a dynamic, ever-evolving environment.
This internship is a chance to build real skills, work on real problems, and kick-start your career inside a global fintech 🚀
If you’re ready to learn, contribute, and grow — we’d love to meet you.
About SumUp
We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Other facts
About SumUp
SumUp is a leading global fintech company committed to levelling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets, providing simple and affordable tools that help them manage payments, finance, and customer relationships.
Our vision is a world where everyone can build a thriving business. Guided by this, we champion small business ownership by creating accessible solutions that empower entrepreneurs to grow and succeed.
Our diverse team of over 3,000 SumUppers — representing more than 90 nationalities across 20 offices worldwide — is at the heart of our success. Beyond business, we donate 1% of the net revenue generated by Solo devices to environmental causes and support educational and entrepreneurial initiatives around the world.
Recognised as a Top Global Employer for inclusion by the Stonewall Workplace Equality Index in 2022 and 2023, and awarded Fintech Diversity Initiative of the Year at the Irish National Fintech Awards in 2025, SumUp continues to build an inclusive, supportive, and purpose-driven workplace where everyone belongs.
What you'll do
- As a Business Process Intern, you will document and improve global operational workflows and use data to identify inefficiencies. You will collaborate with various teams to ensure a unified view of the merchant journey.
Ready to join SumUp?
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