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Software Engineer II - AI Enablement
full-time•Aliso Viejo•$180k - $200k
About this role
<div class="content-intro"><p>StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.</p></div><div class="section page-centered" data-qa="job-description">
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<p><span data-contrast="none">We’re seeking a </span><strong><span data-contrast="none">Software Engineer – AI Enablement</span></strong><span data-contrast="none"> to help shape how StubHub adopts and scales AI across the company. This role is about </span><strong><span data-contrast="none">making AI practical, safe, and valuable</span></strong><span data-contrast="none"> by empowering teams to experiment confidently, automate intelligently, and deliver better outcomes faster.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="none">You’ll work across technical and business domains to design tools, frameworks, and patterns that make AI accessible to everyone, not just machine learning experts.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
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<div><strong>Why We Need You</strong></div>
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<div>We’re looking for experienced AI Engineers to lead the development and implementation of AI-driven capabilities across our organization. This role is critical in introducing cutting-edge AI tooling, defining and scaling best practices, and building custom models that solve real business problems. You’ll partner closely with cross-functional teams to identify high-impact use cases, architect and deploy robust AI solutions, and help shape the company’s broader AI strategy. The ideal candidate blends deep technical expertise in machine learning, LLMs, and MLOps with the ability to think strategically, influence stakeholders, and deliver scalable, production-ready systems that create measurable value for the business.</div>
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<div><em data-start="36" data-end="89">Location: Hybrid (3 days in office/2 days remote) – Aliso Viejo, CA or Santa Monica, CA</em></div>
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<div><strong>What You'll Do:</strong></div>
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<p><strong><em><span data-contrast="none"><span data-ccp-parastyle="heading 4">AI Tooling & Infrastructure</span></span></em></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":240,"335559739":40}"> </span></p>
<ul>
<li><span data-contrast="none">Design and implement internal AI platforms and tools that make it easy for teams to build with generative and agentic AI.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Develop reusable components for prompt orchestration, model evaluation, and workflow automation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Partner with engineers, data scientists, and product teams to embed AI into StubHub’s core products and internal processes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Define patterns and frameworks for safe, scalable, and effective AI usage.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
</ul>
<p><strong><em><span data-contrast="none"><span data-ccp-parastyle="heading 4">Enablement & Best Practices</span></span></em></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":240,"335559739":40}"> </span></p>
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<li><span data-contrast="none">Lead by example in applying AI to real business challenges from customer support to pricing insights to developer productivity.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Navigate ambiguity with curiosity and creativity by shaping direction even when problems aren’t fully defined.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Engage deeply with business teams to understand their requirements, challenges, and workflows: translating those insights into innovative, AI-driven solutions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Create playbooks, workshops, and documentation to help teams become confident AI practitioners.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Establish principles for prompt engineering, data quality, and human-in-the-loop feedback.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Foster a culture of responsible experimentation and continuous improvement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
</ul>
<p><strong><em><span data-contrast="none"><span data-ccp-parastyle="heading 4">Agentic & Generative AI Development</span></span></em></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":240,"335559739":40}"> </span></p>
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<li><span data-contrast="none">Build and optimize AI agents that enhance workflows, automate tasks, and provide insights.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Prototype and refine LLM-powered solutions using modern frameworks and APIs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Track performance, measure impact, and evolve solutions over time based on real-world usage.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
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<p><strong>What You've Done:</strong></p>
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<li><span data-contrast="none">2-5 years of hands-on experience in software engineering</span><span data-contrast="none">, AI</span><span data-contrast="none"> development</span><span data-contrast="none">, or technical solution delivery</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><strong><span data-contrast="none">Delivered real impact</span></strong><span data-contrast="none"> through AI, automation, or data-driven solutions — whether as an engineer, analyst, or product builder.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><strong><span data-contrast="none">Collaborated across teams</span></strong><span data-contrast="none"> to identify use cases, define success, and deploy working systems that improved outcomes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><strong><span data-contrast="none">Adapted and learned fast</span></strong><span data-contrast="none">, experimenting with new AI tools and frameworks to find practical, scalable solutions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><strong><span data-contrast="none">Balanced hands-on building with strategic thinking</span></strong><span data-contrast="none"> — understanding when to ship, when to experiment, and when to scale.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Experience integrating or deploying AI systems (e.g., chatbots, assistants, RAG pipelines, or workflow agents).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Comfortable working with modern software environments (cloud platforms, APIs, version control, CI/CD).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Excellent communication and storytelling skills — able to translate technical work into clear business value.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"><strong><span class="TextRun SCXW162544834 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW162544834 BCX0">It would be nice </span><span class="NormalTextRun SCXW162544834 BCX0">if you have</span><span class="NormalTextRun SCXW162544834 BCX0">:</span></span><span class="EOP SCXW162544834 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></strong></span></p>
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<li><span data-contrast="none">Experience enabling organizational AI adoption or building internal AI platforms or tools.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Familiarity with LLM frameworks (LangChain, OpenAI, Anthropic, HuggingFace, etc.).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Understanding of data privacy, compliance, and ethical AI practices (GDPR, CCPA).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Background in change management, developer enablement, or digital transformation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
<li><span data-contrast="none">Degree in Computer Science, Data Science, or a related technical field (or equivalent hands-on experience).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}"> </span></li>
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<p><strong>What We Offer:</strong></p>
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<p><strong></strong></p>
<ul>
<li><strong>Accelerated Growth Environment</strong>: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.</li>
<li><strong>Top Tier Compensation Package</strong>: Competitive base, equity, and upside that tracks with your impact.</li>
<li><strong>Flexible Time Of</strong>f: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.</li>
<li><strong>Comprehensive Benefits Package</strong>: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.</li>
</ul>
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<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. </p></div><div class="title">Salary Range</div><div class="pay-range"><span>$180,000</span><span class="divider">—</span><span>$200,000 USD</span></div></div></div><div class="content-conclusion"><div><strong>About Us</strong> </div>
<div>StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. </div>
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<div>For California Residents: California Job Applicant Privacy Notice found <a class="postings-link" href="https://img.vggcdn.net/webresources/PDF/Privacy_Notice_for_Job_Applicants_California.pdf">here</a></div>
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<div><strong>We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.</strong></div></div>
What you'll do
- The role involves designing and implementing AI tools and frameworks to make AI accessible across the organization. You will lead the development of AI-driven capabilities and partner with cross-functional teams to deploy robust AI solutions.
About StubHub
At StubHub, our mission is to give everyone the freedom to access and connect through live experiences. As the world's leading live event marketplace, we connect fans, sellers, and partners globally, providing access to an expansive catalog of events across more than 90 countries and territories.
In 2024 alone, fans purchased over 40 million tickets from more than 1 million unique sellers on our marketplace. Operating in 33 languages and offering transactions in 48 currencies, StubHub ensures that fans everywhere can discover and attend events seamlessly, no matter their location.
From sports and music to comedy, dance, festivals, and theater, we enable fans to access unforgettable experiences worldwide. Our trusted and secure platform guarantees a zero-breakage ticket-buying experience, supported by advanced pricing intelligence for fair and transparent ticketing.
StubHub is redefining live entertainment through consumer-focused products, omnichannel marketing excellence, and unparalleled global selection. Ready to shape the future of live entertainment?
Ready to join StubHub?
Take the next step in your career journey
Frequently Asked Questions
What does StubHub pay for a Software Engineer II - AI Enablement?
StubHub offers a competitive compensation package for the Software Engineer II - AI Enablement role. The salary range is USD 180k - 200k per year. Apply through Clera to learn more about the full compensation details.
What does a Software Engineer II - AI Enablement do at StubHub?
As a Software Engineer II - AI Enablement at StubHub, you will: the role involves designing and implementing AI tools and frameworks to make AI accessible across the organization. You will lead the development of AI-driven capabilities and partner with cross-functional teams to deploy robust AI solutions..
Is the Software Engineer II - AI Enablement position at StubHub remote?
The Software Engineer II - AI Enablement position at StubHub is based in Aliso Viejo, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Software Engineer II - AI Enablement position at StubHub?
You can apply for the Software Engineer II - AI Enablement position at StubHub directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.