Job Description:

The R&D Manager, Product Management leads a team of Product Analysts and Product Owners to drive operational excellence, execution discipline, and data-driven decision-making across the Product Management organization. This role builds and scales the systems, tools, and processes that enable predictable, high-quality product delivery aligned to business strategy. This leader will partner across the Healthcare IT business to create visibility, streamline execution, improve roadmap transparency, and accelerate time to value.

Technical / Managerial Responsibilities

• Execute a robust talent offense by attracting, developing, retaining, and engaging top talent while driving personal/professional growth of individuals/team and delivering high quality results with passion, energy and drive.

• Lead and mentor others in driving positive outcomes to technical, business, and personnel problems.

• Make independent decisions for project, program, or portfolio level issues.

• Leverage strong listening skills and written / verbal communication to influence and convey complex business, regulatory compliance, and/or technical ideas to customers, employees, peers, external partners, and senior leaders.

• Lead a culture of diversity, inclusion, and belonging at a team level in hiring and staff development.

• Lead high complexity projects and initiatives within the business unit, with responsibility for planning, budgeting, meeting project goals and adequately staffing with talent.

• Lead and mentor others in complex cooperative efforts across cross-functional teams and business units, influencing multiple technical areas of expertise and building key relationships, to drive innovation and ensure achievement of business goals.

• Distill department Objectives, Goals, Strategy and Mission into performance objectives for direct reports.

Business Responsibilities:

• Drive financial accountability across direct team and roll-up (if applicable) at a project level. Responsible for budget creation and contributing to higher-level R&D budget at business unit level, projections, and tracking activities.

• Partner with senior leaders to strategize and execute customer facing activities like Voice of Customer and customer centric design across the business.

• Partner with customers and internal / external key opinion leaders (KOLs) to develop technical strategies that meet clinical / business needs.

• Collaborate on financial / business modeling and contribute to strategy and execution for one or more product segments / business function.

Product Execution & Operational Excellence

• Partner with Portfolio Marketing to align roadmaps to customer problems and strategic priorities.

• Collaborate with R&D leadership to remove delivery blockers and ensure cross-team alignment.

• Serve as a key voice in Quarterly Business Reviews, roadmap reviews, and customer escalations.

• Build a culture of ownership, data-driven decision making, and customer empathy within the team.

• Establish operational standards for backlog readiness, roadmap traceability, Aha/Jira hygiene, and release reporting.

• Drive consistency and quality in product planning processes—planning inputs, capacity/velocity reporting, dependency tracking.

• Ensure effective coordination between Product Owners and Program Management to support commercialization milestones.

• Own the product technology stack (Aha!, Jira, Confluence, analytics dashboards), ensuring adoption and scalability.

Technical Skills:

• In-depth understanding of, experience in, and ability to mentor in one or more technical / functional disciplines.

Leadership Experience:

• Talented performance coach who is skilled at providing actionable feedback to team members, setting clear performance objectives and managing team member performance.

• General knowledge of the healthcare market and competitors.

• Experience executing a talent and performance management strategy.

• Demonstrated ability to communicate complex plans and technical information to team members within a division.

• Proven ability to deliver programs or other business goals on time, on quality and within budget.

• Experience leading product delivery operations within Agile software development.

• Strong understanding of backlog management best practices and release planning.

• Experience working in SaaS, AI/ML, or platform-based product environments preferred.

EDUCATION REQUIREMENTS

• Bachelor of Science degree or higher in Engineering or applicable technical field.

• 8+ years applicable experience, with 2+ years direct people management experience preferred