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Senior Associate-Canada Payroll
full-timeIndia

Summary

Location

India

Type

full-time

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About this role

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

·      To process the payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

·      To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries

·      Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty

·      To proactively seek learning opportunities to develop and maintain good knowledge of Strada Solution’s systems, clients and workflow and processing procedures.

·      To take an active part in promoting your own training and development in all areas.

·      To own and manage the quality and accuracy of operational task of the team.

·      To support and help facilitate 100% SLA attainment for the team through effective WFM.

·      Be a SPOC to the clients(Internal / External)

·      Be the Innovation champion for the process and team.

At Strada, our values guide everything we do:

  • Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

  • Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

  • Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

  • Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

  • Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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Other facts

Tech stack
Payroll Processing,HRIS,Customer Service,Problem Solving,Innovation,Workforce Management,Training,Development,Accuracy,SLA Attainment,Communication,Collaboration,Responsibility,Technology,Cloud-Based Solutions

About Strada

About Strada

Strada helps insurance brokers, MGAs, and carriers scale with AI agents that handle sales & service calls 24/7.

About Strada

Strada is reimagining how people interact with insurance companies, one conversation at a time. We build voice and text-based AI agents that turn clunky, frustrating experiences into fast, helpful, and human-like conversations. Our agents talk to thousands of real customers every day: helping them get quotes, update their policy, file claims, and solve problems without waiting on hold. Behind the scenes, we're combining LLMs with insurance-specific data to deliver real outcomes. We're already live with major carriers, MGAs, and brokerages, and scaling extremely fast. The impact is tangible: shorter call times, happier customers, and thousands of hours freed up for human teams to focus on what matters most. Based in San Francisco, Strada is backed by Y Combinator, top VCs and operators from Deel, PagerDuty, Sardine and many more.

Incredibly high performing team, bar is set very high for work ethic,

intelligence, and velocity

All team members come from companies with very strong product & engineering

cultures

Humble-smart personalities

Prioritizing slope over intercept - willing to invest in more junior

engineers who are hungry, have raw smarts, and want to learn

Industry: InsurTech
Founding Year: 2023
Last funding round: SEED

Join the team

  • Incredibly high performing team, bar is set very high for work ethic, intelligence, and velocity

  • All team members come from companies with very strong product & engineering cultures

  • Humble-smart personalities

  • Prioritizing slope over intercept - willing to invest in more junior engineers who are hungry, have raw smarts, and want to learn

Employee benefits

Competitive salary
Employee-friendly equity terms (restricted stock, early exercise)
Health, dental & vision insurance
Gym membership
Work directly with the founding team in a high-ownership role

What you'll do

  • The Senior Associate will process payrolls and HRIS tasks, ensuring timely and accurate payment of employee salaries. They will also respond to customer queries and complaints while promoting their own training and development.

Product Showcase

Strada product 1
Strada product 2

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Frequently Asked Questions

What does a Senior Associate-Canada Payroll do at Strada?

As a Senior Associate-Canada Payroll at Strada, you will: the Senior Associate will process payrolls and HRIS tasks, ensuring timely and accurate payment of employee salaries. They will also respond to customer queries and complaints while promoting their own training and development..

Why join Strada as a Senior Associate-Canada Payroll?

Strada is a leading InsurTech company. They offer great benefits including Competitive salary, Employee-friendly equity terms (restricted stock, early exercise), Health, dental & vision insurance.

Is the Senior Associate-Canada Payroll position at Strada remote?

The Senior Associate-Canada Payroll position at Strada is based in India, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Associate-Canada Payroll position at Strada?

You can apply for the Senior Associate-Canada Payroll position at Strada directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Strada on their website.