Clera - Your AI talent agent
LoginStart
Start
Stonewater logo
Stonewater

Senior Support Worker

full-time•Swindon

Summary

Location

Swindon

Type

full-time

Experience

2-5 years

Company links

WebsiteLinkedInLinkedIn

About this role

<p><strong>Make a Real Difference – Become a Senior Support Worker!</strong></p><p>Are you passionate about empowering people to transform their lives? Do you thrive in a supportive, person-centred environment where no two days are the same? If so, we’d love to hear from you!</p><p>Stonewater is looking for a <strong>Senior Support Worker</strong> to join our <strong>Supported Housing</strong> team, helping some of the most vulnerable members of our communities to build brighter futures.</p><p><strong>What you’ll be doing</strong></p><ul><li><p>Leading and supporting a team of Support Workers to deliver high-quality, person-centred support.</p></li><li><p>Managing a caseload of customers, helping them work towards independent living.</p></li><li><p>Coordinating referrals, assessments, and customer inductions.</p></li><li><p>Delivering focused support sessions on topics like budgeting, wellbeing, and employment skills.</p></li><li><p>Ensuring safeguarding practices are followed and risks are managed.</p></li><li><p>Working collaboratively with partner agencies to connect customers with additional support.</p></li></ul><hr><p><strong>What we’re looking for</strong></p><ul><li><p>Experience working with vulnerable people and managing caseloads.</p></li><li><p>Proven ability to lead and inspire a team.</p></li><li><p>Strong partnership working skills with agencies such as mental health services and housing teams.</p></li><li><p>Knowledge of housing and benefits advice.</p></li><li><p>Excellent communication and organisational skills.</p></li><li><p>A Level 3 qualification in Health and Social Care (or equivalent).</p></li><li><p>IT literacy, including Microsoft Office and housing management systems.</p></li></ul><p><a target="_blank" href="https://fluminis.sharepoint.com/:b:/s/StonewaterCareers/IQC-9gqTT4J6Rpg54J0l-dUbAS6iBAF7_WKrYYcjMfc1lsQ?e=2SVV4t">Job Description - Senior Support Worker</a></p><p>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.</p><hr><p><strong>Discover Stonewater:</strong></p><p>Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.</p><p>Our mission is to provide quality homes and services for people whose needs are not met by the open market.</p><p>We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.</p><p>We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.</p><p>Are you ready to <strong><em>#DiscoverStonewater?</em></strong></p><p><strong><em>Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.</em></strong></p>

What you'll do

  • The Senior Support Worker will lead and support a team of Support Workers while managing a caseload of customers to help them achieve independent living. They will also coordinate referrals and assessments, deliver focused support sessions, and ensure safeguarding practices are followed.

About Stonewater

Stonewater is one of the UK’s largest social housing providers, dedicated to creating places that people can truly call home. With 40,000 homes, we proudly serve more than 93,000 customers from diverse backgrounds across the country. At the core of our mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by our Vision -that everyone should have the opportunity to have a place that they can call home -we offer homes for rent, shared ownership, and purchase. Our specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people’s foyers. Our approach is rooted in becoming a truly customer-driven organisation, building relationships founded on respect, honesty, transparency, and a commitment to equality, diversity, and inclusion. Stonewater has an annual turnover of £306 million and fixed assets of £3.1 billion. The organisation continues to hold a strong credit rating from S&P Global Ratings, alongside G1 and V2 gradings from the Regulator of Social Housing, together with a C2 grading for consumer standards. As part of the Stonewater Group, encompassing both commercial and not-for-profit subsidiaries, we engage in a range of commercial activities to fuel our mission of providing homes for those who need them most. Stonewater is more than a housing provider—we’re building foundations for futures. For more information, visit our website at www.stonewater.org

Ready to join Stonewater?

Take the next step in your career journey

Frequently Asked Questions

What does a Senior Support Worker do at Stonewater?

Toggle
As a Senior Support Worker at Stonewater, you will: the Senior Support Worker will lead and support a team of Support Workers while managing a caseload of customers to help them achieve independent living. They will also coordinate referrals and assessments, deliver focused support sessions, and ensure safeguarding practices are followed..

Is the Senior Support Worker position at Stonewater remote?

Toggle
The Senior Support Worker position at Stonewater is based in Swindon, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Support Worker position at Stonewater?

Toggle
You can apply for the Senior Support Worker position at Stonewaterdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
Clera - Your AI talent agent
© 2026 Clera Labs, Inc.TermsPrivacyHelp

Join Clera's Talent Pool

Get matched with similar opportunities at top startups

This role is hosted on Stonewater's careers site.
Join our talent pool first to get notified about similar roles that match your profile.