Housing Support Worker (Young People)
full-time•Swindon
About this role
<p><strong>Make a Real Difference – Become a Support Worker!</strong></p><p class="MsoNormal" style="text-align:justify;">Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, we’d love to hear from you!</p><p class="MsoNormal" style="text-align:justify;">We’re on the lookout for a compassionate, proactive, and energetic <strong>Support Worker</strong> to join our team and deliver person-centred, strengths-based support to our residents. This is more than just a job – it’s a chance to be a catalyst for change in someone’s life.</p><p class="MsoNormal" style="text-align:justify;">As a <strong>Support Worker</strong>, you’ll play a vital role in helping our residents take meaningful steps toward independence. You’ll work closely with individuals to understand their goals, strengths, and aspirations—supporting them to build confidence and move forward with purpose. Whether it’s helping someone navigate a challenging moment or celebrating a personal milestone, your support will make a lasting impact.</p><p class="MsoNormal" style="text-align:justify;">You’ll manage a caseload of residents, guiding them through referrals, interviews, and assessments with empathy and professionalism. Once they join the service, you’ll be their key point of contact—welcoming them, building trust, and delivering tailored support through both one-to-one and group sessions. Every interaction will be focused on outcomes, empowerment, and helping people realise their full potential.</p><hr><p class="MsoNormal" style="text-align:justify;"><strong>What you’ll bring</strong></p><ul style="margin-top:0cm;"><li class="MsoNormal" style="margin-bottom:0cm;text-align:justify;"><p>Experience working with vulnerable people, ideally with knowledge of homelessness and its effects.</p></li><li class="MsoNormal" style="margin-bottom:0cm;text-align:justify;"><p>A solid understanding of housing and benefits advice.</p></li><li class="MsoNormal" style="margin-bottom:0cm;text-align:justify;"><p>Confidence in working collaboratively with specialist agencies like mental health teams and youth services.</p></li><li class="MsoNormal" style="margin-bottom:0cm;text-align:justify;"><p>A natural ability to build trust, motivate others, and foster meaningful relationships.</p></li><li class="MsoNormal" style="margin-bottom:0cm;text-align:justify;"><p>Strong communication skills – you know how to adapt your approach to suit different people and situations.</p></li><li class="MsoNormal" style="margin-bottom:0cm;text-align:justify;"><p>Integrity and professionalism, with a clear understanding of boundaries and safeguarding. </p></li></ul><p class="MsoNormal" style="text-align:justify;">Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.</p><p class="MsoNormal" style="text-align:justify;"><a target="_blank" href="https://fluminis.sharepoint.com/:b:/s/StonewaterCareers/IQDw2EuO3HE9RYlDEGFLm6V3AcvqkUIbvcvxt7HLFgsocvo?">JD - Support Worker.pdf</a></p><hr><p class="MsoNormal" style="text-align:justify;"><strong>Discover Stonewater:</strong></p><p class="MsoNormal" style="text-align:justify;">Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.</p><p class="MsoNormal" style="text-align:justify;">Our mission is to provide quality homes and services for people whose needs are not met by the open market.</p><p class="MsoNormal" style="text-align:justify;">We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.</p><p class="MsoNormal" style="text-align:justify;">We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.</p><p class="MsoNormal" style="text-align:justify;">Are you ready to <strong><em>#DiscoverStonewater?</em></strong></p><p class="MsoNormal" style="text-align:justify;"><strong>Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.</strong></p>
What you'll do
- As a Support Worker, you will help residents take meaningful steps toward independence by understanding their goals and providing tailored support. You will manage a caseload, guiding individuals through referrals and assessments while being their key point of contact.
About Stonewater
Stonewater is one of the UK’s largest social housing providers, dedicated to creating places that people can truly call home. With 40,000 homes, we proudly serve more than 93,000 customers from diverse backgrounds across the country.
At the core of our mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by our Vision -that everyone should have the opportunity to have a place that they can call home -we offer homes for rent, shared ownership, and purchase. Our specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people’s foyers.
Our approach is rooted in becoming a truly customer-driven organisation, building relationships founded on respect, honesty, transparency, and a commitment to equality, diversity, and inclusion.
Stonewater has an annual turnover of £306 million and fixed assets of £3.1 billion. The organisation continues to hold a strong credit rating from S&P Global Ratings, alongside G1 and V2 gradings from the Regulator of Social Housing, together with a C2 grading for consumer standards.
As part of the Stonewater Group, encompassing both commercial and not-for-profit subsidiaries, we engage in a range of commercial activities to fuel our mission of providing homes for those who need them most. Stonewater is more than a housing provider—we’re building foundations for futures.
For more information, visit our website at www.stonewater.org
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Frequently Asked Questions
What does a Housing Support Worker (Young People) do at Stonewater?
As a Housing Support Worker (Young People) at Stonewater, you will: as a Support Worker, you will help residents take meaningful steps toward independence by understanding their goals and providing tailored support. You will manage a caseload, guiding individuals through referrals and assessments while being their key point of contact..
Is the Housing Support Worker (Young People) position at Stonewater remote?
The Housing Support Worker (Young People) position at Stonewater is based in Swindon, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Housing Support Worker (Young People) position at Stonewater?
You can apply for the Housing Support Worker (Young People) position at Stonewaterdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.