About this role
City, State:
New Orleans, Louisiana
Title: Food & Beverage Supervisor
Location: New Orleans, LA
FLSA: Non-Exempt
Status: Full-time
Reports to: Food & Beverage Manager
Supervises: Food & Beverage Team Members
Pay Range: $18.00
Job Summary: The Food & Beverage Supervisor is responsible for supervising and controlling the restaurant and bar operations to meet hotel and brand standards. The role includes ensuring efficient service, maintaining profitability, and compliance with regulations, particularly liquor laws, while delivering an exceptional guest experience.
Essential Functions and Duties:
Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
Manages bartenders and room service staff, ensuring they are trained and meet service standards.
Oversees room service orders to ensure timely and accurate delivery.
Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
Handles customer complaints and ensures high service quality.
Ensures compliance with hygiene, health, and safety standards.
Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
Conducts regular staff training and stays informed about industry trends for continuous improvement.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
3+ years of experience in food and beverage operations or a supervisory role.
Strong understanding of POS systems, cost control, and inventory management.
Knowledge of food hygiene regulations and liquor laws.
Proven ability to manage and lead a team, including training and performance management.
Excellent customer service skills, with a focus on guest satisfaction.
Strong communication skills, both written and verbal.
Ability to work under pressure and manage multiple tasks in a fast-paced environment.
Proficiency in resolving guest complaints and maintaining high service standards.
Ability to collaborate with different departments, such as front office and housekeeping.
Work Environment:
Must be able to stand and walk for extended periods.
Must be able to lift up to 30 lbs. occasionally.
Requires working in an indoor environment, with some exposure to temperature changes depending on operational needs.
Flexibility to work nights, weekends, and holidays as required to meet business demands.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-01-16Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Other facts
About Stonebridge Hospitality Management
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage.
We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results.
Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
What you'll do
- The Food & Beverage Supervisor is responsible for overseeing restaurant and bar operations to ensure compliance with hotel and brand standards. This includes managing staff, ensuring efficient service, and maintaining profitability.
Ready to join Stonebridge Hospitality Management?
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