About this role
City, State:
Seattle, Washington
Title: Night Auditor
Location: Seattle, Washington
FLSA: Non-Exempt
Status: Full-time
Reports to: Front Office Manager
Pay Range: $25.00 / Hour
Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.
Essential Functions and Duties:
Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues, conducting income audits on posted revenues.
Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
Answer phone calls promptly, directing inquiries or addressing guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Provide guests with information on hotel services and local attractions.
Document guest feedback and escalate issues to management when necessary.
Perform nightly “bucket checks” to ensure compliance with hotel standards.
Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hospitality or customer service role preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong communication skills, both verbal and written.
Proficient in using property management systems and office software.
Excellent customer service and problem-solving skills.
Ability to work independently and make decisions with minimal supervision.
Detail-oriented with strong organizational skills.
Work Environment:
Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs.
Frequent use of computers and telephones, requiring extended periods of sitting.
Must be available to work overnight shifts, including weekends and holidays.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-01-20Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Other facts
About Stonebridge Hospitality Management
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage.
We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results.
Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
What you'll do
- The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services. This includes check-ins, check-outs, and addressing guest inquiries to ensure smooth overnight operations.
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