About this role
City, State:
Aurora, Colorado
Title: Lounge Server
Location: Aurora, CO
FLSA: Non-Exempt
Status: Full-time
Reports to: Food & Beverage Manager
Pay Range: $19.00 per hour
Job Summary: The Lounge Server responds to a wide variety of guest requests by accurately assessing guest needs and providing personalized recommendations to enhance customer satisfaction. This role is responsible for providing food and beverage service while maintaining a clean and safe lounge environment.
Essential Functions and Duties:
Provides food and beverage service to guests, ensuring their needs are met promptly.
Ensures the cleanliness and safety of the lounge area, including furniture and facilities.
Welcomes guests and provides them with towels, shade, and refreshments.
Attends to guest requests and ensures a positive lounge experience.
Organizes towels and maintains towel racks and boxes.
Clears used towels, glasses, and trash throughout the day, maintaining cleanliness.
Communicates with the Food and Beverage Department to ensure timely guest service.
Monitors the cleanliness of the deck space, performing regular sweeps and checks.
Enforces safety protocols and reports any incidents or damages to leadership.
Maintains lounge chairs, towel bins, and equipment with regular cleaning.
Ensures proper music genre and volume levels are maintained.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
One year of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and communicate clearly with guests and team members.
Fluent in English.
Ability to perform basic computer and POS system functions.
Strong customer service skills with a focus on providing high-quality guest experiences.
Work Environment:
Primarily works outdoors, with exposure to varying weather conditions.
May be exposed to and use cleaning chemicals throughout the shift.
Stands and walks for more than two-thirds of the shift.
Sits for less than one-third of the time.
Lifts up to 25 lbs regularly.
Pushes and pulls objects weighing up to 45 lbs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-01-16Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Other facts
About Stonebridge Hospitality Management
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage.
We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results.
Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
What you'll do
- The Lounge Server provides food and beverage service to guests while ensuring a clean and safe lounge environment. They respond to guest requests and maintain the cleanliness of the lounge area.
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