About this role
Store Assistant Manager (F/T)
The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.
Responsibilities
● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
● Ensure appropriate replenishment of merchandise on the selling floor.
● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Foster an environment of development and accountability.
● Process information or merchandise through the computer system and POS register system.
● Assist Store Manager in the selection and hiring of qualified candidates.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 3-5 years of retail experience.
● High school diploma or equivalent.
● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to process information or merchandise through the computer system and POS register system.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Other facts
About Steve Madden
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
What you'll do
- The Store Assistant Manager works closely with the Store Manager to oversee store operations and ensure an exceptional customer experience. This role involves guiding and motivating a team while maintaining compliance with company standards.
Ready to join Steve Madden?
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