Sterling Aventura logo
Residency and Sales Counselor
full-timePhoenix

Summary

Location

Phoenix

Type

full-time

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About this role

Position: Residency & Sales Counselor

Starting Pay: $60,000 plus commission 

Schedule: Monday- Friday (Some Saturdays may be required)

 

Who we are:
Walk through our doors and see the difference in the future with senior living and care. Resort-style living located in the beautiful NE Phoenix valley. Bring your passions where you can make a true difference!
Our Sagewood location is nestled in the beautiful desert just off the 101 with incredible access to neighboring Desert Ridge restaurants and shopping plus the Mayo Clinic. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. 
We are looking for an experienced Sales Counselor to join our dynamic Sales and Marketing team.

Make a Difference Every Day
Join a team dedicated to enriching the lives of seniors through compassionate customer service and innovative programs. As a Residency Sales Counselor, you’ll provide exceptional hospitality through managing the sales process, from inquiry to residency. This role will foster positive, long-term relationships with residents, families, and vendors.

Thinking about future growth?
Life Care Services (LCS) is the second-largest senior living operator in the nation, with over 149 communities in 33 states… and growing! We believe in professional development at every stage of your career. With endless opportunities for advancement, your future with us is limitless. At LCS, Sagewood, and Acacia, we create living experiences that truly enhance the lives of seniors.

 

You will enjoy:
A generous benefits package which includes:

  • Up to 16 days of PTO your first year plus 2 personal days and 6 paid holidays!
  • Medical, Dental, and Vision Insurance
  • 401K + employer match
  • Scholarship (employees plus their school aged dependents!)
  • Tuition Reimbursement
  • Professional development & mentorship
  • $4 Daily Lunch Specials
  • And more!

Who you are:

  • A bachelor’s degree or equivalent. At least one year of sales experience.
  • Experience creating and maintaining long-term professional relationships/ account management.
  • Experience in all Microsoft Office Applications.
  • Strong customer service and hospitality skills. 
  • Excellent verbal and written communication skills. 
  • Strong presentation skills (small and large groups).
  • Strong closing skills.

 

About the position:

  • Manages the sales process from initial inquiry to residency by effectively promoting the community to the prospect. Facilitates the process by understanding needs and independently making recommendations based on key information provided.
  • Negotiates obstacles and issues by understanding client needs and collaborating with community management.
  • Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.
  • Independently manages prospect inquiries and ensures that timely follow-through is maintained in accordance with designated time frames.
  • Utilizes Salesforce CRM effectively by promptly inputting data and uses the system to manage assigned lead base.
  • Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.
  • Participates in marketing events as directed by the Marketing and Sales Director.

Other facts

Tech stack
Sales Experience,Customer Service,Hospitality Skills,Communication Skills,Presentation Skills,Closing Skills,Microsoft Office,Account Management

About Sterling Aventura

Friendship Village is a fun loving life plan retirement community in Tempe, Arizona. Since 1980 Friendship Village has been providing exceptional service and a rewarding and relaxed lifestyle for its residents. Employees enjoy a rewarding and exciting career in an environment that feels like family.

Our Mission
Friendship Village Tempe lives our life-care promise in a community where residents and staff are engaged in enjoying life as one.

Our Vision
To be known as the leading retirement community that embraces individuality while delivering an innovative and compassionate environment in which we live and work.

Our Core Values
• We interact honestly and fairly, with integrity and openness.
• We intentionally respect and embrace the perspective of each individual.
• We are passionate about consistently delivering exceptional service.
• We are innovative and creative leaders.
• We work together to cultivate meaningful relationships.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 1980

What you'll do

  • Manage the sales process from initial inquiry to residency while promoting the community to prospects. Foster long-term relationships with residents, families, and vendors.

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Frequently Asked Questions

What does a Residency and Sales Counselor do at Sterling Aventura?

As a Residency and Sales Counselor at Sterling Aventura, you will: manage the sales process from initial inquiry to residency while promoting the community to prospects. Foster long-term relationships with residents, families, and vendors..

Why join Sterling Aventura as a Residency and Sales Counselor?

Sterling Aventura is a leading Hospitals and Health Care company.

Is the Residency and Sales Counselor position at Sterling Aventura remote?

The Residency and Sales Counselor position at Sterling Aventura is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Residency and Sales Counselor position at Sterling Aventura?

You can apply for the Residency and Sales Counselor position at Sterling Aventura directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Sterling Aventura on their website.