Stericycle logo
Hospital Services Lead
full-timeJosephine County, Eugene

Summary

Location

Josephine County, Eugene

Type

full-time

Explore Jobs

About this role


$25hr

5AM Start Time

 

About Us:

Stericycle is now part of WM!!!  To learn more about WM's acquisition of Stericycle,  CLICK HERE to read the press release!

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.  Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

 

Position Purpose:

To View A Day In The Life Of A Hospital Service Tech: Click Here 

Under management’s direction, the Hospital Services Lead travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but is not limited to: Sharps Management Services, Pharmaceutical Waste, Controlled Substances, Document Management. 
 

Schedule and Location:

Servicing the Oregon area. 

Key Job Activities:

•    Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
•    In absence of Service Supervisor, is the lead in charge of Hospital Services Technicians. Trains, coaches and provides guidance to them.
•    Acts as primary on-site contact for the customer. Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.   May travel to customers in assigned area to proactively resolve customer service questions and issues.  
•    Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
•    Maintains a rigid collection and service schedule. May assist with installs as required.
•    Communicates duty status on a defined scheduled.
•    Perform other duties and responsibilities, as assigned.
•    Fills in for other Team Members who are on vacation, sick, on leave, etc. 
•    Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.
 

Education:

Preferred Education: in High School or Equivalent

Experience (North America & LATAM):

•    Education equivalent to graduation from high school, or GED.
•    Two or more years of industry-related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
•    May require mandatory immunizations and credentials based on customer requirements.
•    Must possess a valid driver’s license.  Must possess reliable transportation to travel between customer facilities.
•    Must reside within reasonable commuting distance of the primary customer base, based on business needs.   
•    Demonstrates ability to work independently and with little supervision. 
•    Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPIs.
 

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program that includes medical, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise:

Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.  

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Other facts

Tech stack
Customer Service,Communication Skills,Training,Coaching,Inventory Management,Problem Solving,Time Management,Team Leadership,Waste Management,Health and Safety,Proactive Monitoring,Service Expectations,Physical Stamina,Computer Software Applications,Immunizations,Transportation

About Stericycle

Stericycle is the industry-leading compliance company for healthcare organizations, patients, and commercial businesses of every size—serving customers in North America and Europe. Our suite of essential services helps our clients properly dispose of potentially harmful medical waste, shred confidential information, and protect their trusted patient and customer relationships. And we provide these services in a safe, responsible, and sustainable way that’s good for people and the planet. Every day, we protect what matters so you can work in a safer environment, live in a healthier community, and enjoy the world around you knowing your health and well-being are protected. For more information about Stericycle, please click on the website URL below.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitals and Health Care

What you'll do

  • The Hospital Services Lead is responsible for traveling between healthcare facilities to collect and exchange waste containers while ensuring service expectations are met. They also lead and train Hospital Services Technicians in the absence of the Service Supervisor.

Ready to join Stericycle?

Take the next step in your career journey

Frequently Asked Questions

What does a Hospital Services Lead do at Stericycle?

As a Hospital Services Lead at Stericycle, you will: the Hospital Services Lead is responsible for traveling between healthcare facilities to collect and exchange waste containers while ensuring service expectations are met. They also lead and train Hospital Services Technicians in the absence of the Service Supervisor..

Why join Stericycle as a Hospital Services Lead?

Stericycle is a leading Hospitals and Health Care company.

Is the Hospital Services Lead position at Stericycle remote?

The Hospital Services Lead position at Stericycle is based in Josephine County, Oregon, United States and Eugene, Oregon, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Hospital Services Lead position at Stericycle?

You can apply for the Hospital Services Lead position at Stericycle directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Stericycle on their website.