The Regional Aftersales Manager will serve as a liaison between the Maserati dealers and Maserati Brands, assisting in all areas of retail parts and service development including marketing, retail displays, service traffic generation, and customer experience processes that will build customer retention. Additional responsibilities will include reviewing parts inventory levels and mix, and providing consultation on improvement opportunities.
The selected candidate will effectively review and analyze dealer financial information and consult with dealers to improve their parts and service business operations. Ensure dealership service marketing initiatives are consistent with corporate guidelines, and services are competitively positioned to generate necessary service and parts traffic, revenue, and retain active client base. The Regional Aftersales Manager will motivate and lead independent entrepreneurs to higher levels of performance consistent with improved marketing plans, better parts and accessory merchandising, and parts and service financial consultation. Training dealership personnel on products and offerings is another critical responsibility of the position.
Basic Qualifications:
Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.
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